Operations & Dispatch Manager
Pay: $65,000 – $85,000 per year
Location: Near Albany, NY
Employment Type: Full-Time
The Opportunity
Our client is looking for a proactive leader to take charge of daily scheduling and dispatch. This isn't a job for someone who just keeps a calendar; it's for a sharp, forward-thinking planner who wants to own how the whole operation runs. You'll be the person who matches the right equipment and crews to every job, heads off problems before they happen, and keeps a constantly changing schedule moving.
What You'll Be Doing
Planning Ahead
- Running day-to-day scheduling and dispatch on your own
- Keeping a forward-looking view of equipment, people, and upcoming projects
- Spotting scheduling conflicts, equipment shortages, staffing gaps, and logistical hurdles before they cause disruption
- Preparing backup plans for delays, breakdowns, and last-minute customer requests
- Finding ways to get more from equipment, reduce downtime, and operate more efficiently
Scheduling and Dispatch
- Assigning equipment and field crews to each job
- Matching equipment and qualified personnel to job requirements and availability
- Coordinating equipment moves, transport, and jobsite logistics
- Confirming that each job is ready and adjusting plans quickly as things change
- Making sure daily assignments are communicated clearly and accurately
Coordination and Permitting
- Juggling multiple projects at the same time with different equipment and crew needs
- Staying in touch with customers, project managers, field crews, and vendors to confirm details
- Preparing and submitting oversize and overweight transport permits, and arranging routes and escorts
- Confirming that permits, transport arrangements, and paperwork are in place before anything is dispatched
- Following through on open questions and unresolved issues
Leadership
- Serving as the main point of contact for scheduling and dispatch decisions
- Keeping operators, drivers, field staff, customers, and management informed
- Making timely decisions, owning the accuracy of the schedule, and refining scheduling procedures
What You Bring
- Experience in construction operations, heavy equipment dispatch, crane operations, transportation logistics, or a similar field
- A proven ability to coordinate multiple jobs, equipment, and people on your own
- Outstanding organization and the habit of anticipating problems and planning ahead
- Strong decision-making skills and the composure to perform under pressure
- Excellent verbal and written communication
- Proficiency in Outlook, Excel, and Word, and the ability to learn scheduling and fleet management software
Preferred
- 3–5+ years in crane dispatching, heavy equipment scheduling, heavy hauling, or construction operations
- Knowledge of cranes, rigging, specialized transport, and jobsite logistics
- Experience coordinating oversize/overweight permits
- Prior ownership of day-to-day operations or dispatch
To see a full listing of all our open positions, please visit:
https://www.redshiftrecruiting.com/jobs-hiring-near-me
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.