OPERATIONS DIRECTOR - POTENTIAL NEW BUSINESS - SPRINGFIELD, MA

Compass Group North America

Springfield, MA

JOB DETAILS
SALARY
$80,000–$100,000 Per Year
SKILLS
Auditing, Best Practices, Budget Reporting, Computer Skills, Corporate Policies, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Develop and Maintain Customers, Diversity, Educational Administration, Establish Priorities, Federal Laws and Regulations, Food Services, Forecasting, Hospital, Laundry, Leadership, Maintain Compliance, Marketing, Microsoft Office, Multitasking, Nutrition, Operational Audit, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Performance Reviews, Point of Sale (POS) Software, Profit & Loss, Regulations, Regulatory Compliance, Restaurant, Retail, Risk Management, Sanitation, State Laws and Regulations, Succession Planning, Team Lead/Manager, Team Player, Time Management, United States Department of Agriculture (USDA)
LOCATION
Springfield, MA
POSTED
30+ days ago

Compass Corporate

Salary 80000 - 100000

Other Forms of Compensation Medical Dental Vision 401K and PTO.

A family of companies and experiences

As the leading foodservice and support services company Compass Group USA is known for our great people great service and our great results. If youve been hungry and away from home chances are youve tasted Compass Groups delicious food and experienced our outstanding service. We have over 284000 US associates who work in award-winning restaurants corporate cafes hospitals schools arenas museums and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family todaygreat people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

SR Director of Dining Services - POTENTIAL NEW BUSINESS - SPRINGFIELD MA

Working as aSenior Director of Dining Services Sr DDS you will manage multiple K12 schools within a district or across districts. You will be our point of contact for the school administrator responsible for foodservice lead the teams within your assigned accounts and manage the overall operation. You will provide planning and direction within the assigned accounts to achieve operational and financial goals in a dynamic environment comply with all applicable regulations maintain strong client relationships and fulfill our mission to feed kids.

Key Responsibilities

Leads manages and inspires a diverse teams at a large account or multiple accounts with the goal of providing top-notch service to the client students and community

Drives and develops self and team at the accounts towards building strong relationships with clients and achievement of key performance indicators profitability safety engagement etc.

May serve on district leadership team and participates in ongoing conversations with peers to share best practices mitigate risks champion diversity and build community

Ensures decisions are weighed for riskreward and shortlong term implications while gathering input from the team and partners

Fosters a culture of transparency understanding education safety and accountability

Serves as the representativebrand ambassador of the Chartwells team within the districts and the community attends key client and community events

Ensures clients needs are met or exceeded we retain the accounts find cross-sell opportunities and assist in rebid process as directed

Supports functional areas including but not limited to safety marketing nutrition and culinary

Ensures adherence to local state federal and company policies and conducts unit audits to ensure conformance for key areas e.g. food storage sanitation

Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs along with completing all required reporting on time

Champions development within the accounts and has a full understanding of all roles within the operation conducts performance evaluations along with succession planning for the accounts

Owns the financial results for the accounts and works to ensure accuracy for reporting forecasting and budgeting processes

Ensures consistent and fair administration of all policies and procedures

Required Qualifications

Educational minimum and work experience per USDA Professional Standards for the accounts

Preferred Qualifications

Bachelors degree and minimum of three 3 years of management experience preferably in foodservice hospitality management plant operations management environmental services laundry or other Support Services area

Is well-versed in foodservice management with proven track record of success ideally in K12 foodservice

Has proven track record of leading a business and a team strong customer service and good business and financial acumen

Demonstrates strong initiative critical thinking ownership communications listening written and verbal multi-tasking prioritization and organization skills

Champions the inclusion mindset and is proactive positive professional and resilient Excellent computer skills and proficiency with Microsoft Office suite and POS software

Occasional travel required in this position

Apply to Compass Group today

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants including those with a criminal history including relevant driving history in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act. We encourage applicants with a criminal history and driving history to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

MedicalDentalVisionLife Insurance ADDisability InsuranceRetirement PlanPaid Time OffPaid Parental LeaveHoliday Time Off varies by sitestatePersonal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts FSAs

Associates may also be eligible for paid andor unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotely click here or copypaste the link below for paid time off benefits information.

httpswww.compass-usa.comwp-contentuploads2023082023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details httpsinfo.flclearinghouse.com

Req ID1512310

Compass Corporate

SHAHID C IBRAHIM

req_classification

About the Company

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Compass Group North America