Job Title: Operations Crewmember Lead
Location: Hampton, VA
Employment Type: Full-time W2
GovFirst is seeking an Operation Crewmember Lead to work onsite in Hampton, VA.
The successful candidate is responsible for:
- Monitor the work of Operator Bridge Tunnel (OBT) contractors assigned to the client facility; to ensure quality control and contract compliance for performance of job duties.
- Work with the VDOT Operations managers and supervisors to determine the staffing needs of the facilities, support hiring goals, and coordinate contractor shift assignments
- Participate in the candidate selection process, to include applicant tracking, sourcing, recruiting, interviewing, orientations, and onboarding.
- Serve as the coordinator and point-of-contact for newly classroom trained personnel to ensure in completing their field training.
- Develop employee schedules and serve as a first-line supervisor for personnel issues including unplanned callouts or non-appearance.
- Allocate time on-nights, early mornings, and weekends as needed to support a 24-7-365 client operation.
- Act as a representative during high impact events at the needs and request of the client.
- Provide regular presence at the Control Room, inspection booths, and crash houses to develop rapport with personnel ensuring quality of work performance.
- Monitor performance evaluation reports and timesheets to gauge employee performance.
- Respond to emergency situations relating to contract personnel and be alert to safety, access, and security protocols of the facility.
- Ensure personnel are regularly briefed on company and client priorities, initiatives, policies, safety and goals.
- Serve as the preliminary point of contact for all employees, responding to questions regarding personnel policies and procedures.
- Investigate accidents and complaints to include preparing reports for administrative review.
- Process leave request paperwork for personnel and assist with timesheet data input, review, approval, and submission to employee’s respective corporate offices.
- Create and maintain updated personnel files with contact information or other changes.
- Publish regular activity reports and progress documentation benefitting usage of the company and client.
- Participate in regular team and client meetings and briefings.
- Represent the company’s position and interests to external stakeholders.
Requirements
Required Qualifications:
- 2-3 years of experience directing and controlling traffic, as well as conducting and documenting vehicle inspections.
- Full range of physical mobility, visual perception, and general good health.
- Capable of multi-tasking and working in a fast-paced environment.
- In-depth knowledge of Hampton Roads interstate and local roadways.
- Computer literate; Windows-based application experience.
- Experience in radio and phone communications.
- General knowledge of vehicle mechanics and repair.
Required Education:
- High School Diploma or GED
- Knowledge of Traffic Control operations and extensive customer service.
Required Work Authorization :
Required Licenses, Certifications & Screening:
- A fingerprint based Criminal History Records Check (CHRC) will be conducted prior to employment.
- Drug Screening will be conducted prior to employment.
- 18 years of age or older
- Virginia Driver’s License in good standing