Operations Coordinator
About BayCare
BayCare is one of the largest employers in the Tampa Bay area, serving the community through 16 hospitals, outpatient centers, home health services, a long-term acute care facility, and a network of thousands of physicians. Supported by more than 30,000 team members, BayCare is committed to a culture of trust, dignity, respect, responsibility, and clinical excellence.
Position Summary
The Operations Coordinator supports the day-to-day operations of multiple outpatient centers while assisting with the planning and development of future locations. This role oversees facility regulatory requirements, environment of care standards, accounts receivable and payable processes, administrative correspondence, and facility policies and procedures.
Key Responsibilities:
- Coordinate concierge, maintenance, vendor, and volunteer functions to support efficient facility operations and service delivery.
- Serve as the primary on-site liaison for facility services, physician tenants, landlords, leasing agents, vendors, and property management partners.
- Assist with physician tenant onboarding activities, including coordinating with the Medical Staff Office to initiate credentialing requirements.
- Build and maintain strong relationships with physician tenants and serve as the primary customer service contact for operational and facility-related needs.
- Monitor facility operations, identify issues, and escalate concerns and recommendations to leadership in a timely manner.
- Support facility planning initiatives, operational improvement efforts, and additional projects and duties as assigned.
Minimum Qualifications
Required Experience
- One (1) year of healthcare experience
- Strong customer service, communication, and organizational skills
OR
- High School Diploma or GED with eight (8) years of relevant experience
Preferred Experience
- One (1) year of Project Management experience
- One (1) year of Operations experience
- One (1) year of Planning experience
- Experience supporting healthcare facilities, physician practices, facility operations, tenant relations, or vendor management
Required Education
- Bachelor's Degree in Business, Healthcare Administration, or a related field
Preferred Education
- Master's Degree in Business Administration, Healthcare Administration, or a related field
Preferred Certifications
- Certified Risk Manager (CRM)
- Experience in Risk Management
Position Details
- Department: Facilities - BISC
- Location: BayCare BISC
- Status: Full Time, Exempt
- Schedule: Days, typically 8:00 AM - 4:30 PM
- Weekend Work: Occasional
- On Call: Yes
- Remote Work: Onsite
Equal Opportunity Employer - Veterans/Disabled