Overview
We are seeking a highly organized and dependable
Operations & Fulfillment Coordinator to support day-to-day shipping, fulfillment, inventory management, and administrative operations at a corporate headquarters location. This role plays a critical part in ensuring inventory accuracy, timely shipment processing, and smooth operational execution across multiple business functions.
The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment while maintaining a high level of professionalism and accountability.
Responsibilities
Fulfillment & Shipping Operations
- Manage daily fulfillment and shipping activities from the headquarters office
- Coordinate with UPS and other shipping providers to ensure on-time pickups and deliveries
- Prepare, process, and track shipments accurately
- Monitor customer portals and internal systems to ensure timely order fulfillment and shipment resolution
- Investigate and resolve shipping-related issues as needed
Inventory Management
- Maintain accurate inventory records for:
- Product samples
- Marketing materials
- Packaging supplies
- IT equipment
- Company assets
- Perform inventory tracking and reconciliation activities
- Monitor stock levels and proactively reorder supplies to prevent disruptions
- Ensure inventory data is accurate and up to date
Administrative & Operational Support
- Enter and maintain shipment and inventory information within the ERP system
- Maintain operational reports, trackers, and records with a high degree of accuracy
- Monitor and document operational activities and performance metrics
- Support special projects and process improvement initiatives
- Assist with additional operational and administrative responsibilities as assigned
IT Equipment & Asset Management
- Track and maintain IT equipment inventory
- Coordinate equipment replacement, procurement, and inventory updates
- Communicate inventory and equipment needs to appropriate stakeholders
Required Qualifications
- Minimum of 2 years of experience in:
- Operations
- Shipping and logistics
- Fulfillment
- Inventory management
- Administrative support
- Strong organizational and time-management skills
- Exceptional attention to detail and accuracy
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Proficiency with:
- Microsoft Outlook
- Microsoft Excel
- Other Microsoft Office applications
- Experience maintaining reports, trackers, databases, and inventory records
- Strong problem-solving abilities
- Ability to work independently with minimal supervision
- Proven reliability, professionalism, and accountability
Preferred Qualifications
- Experience using ERP systems
- Experience with shipment tracking platforms and logistics tools
- Inventory control or warehouse support experience
- Experience coordinating with third-party shipping and logistics providers
- Knowledge of fulfillment, shipping, and inventory best practices