Operations Coordinator

Position Information

General Information

Position Number STMP15 Working Title Operations Coordinator Division Student Affairs Department Student Union Activities & Rec (Adm) Work Unit Cone Univ Center Work Location Cone University Center Vacancy Open To All Candidates Position Designation Non-Student Temporary Employment Type Temporary - Full-time Hours per week 40 Work Schedule

Flexible schedule based on operational event needs, focused on afternoons, evenings, late nights, and weekends Tuesday - Saturday. Typical shift times are between 10am - 7pm and adjust as required based on event needs.

Pay Rate $20-$22 Per Hour Minimum Experience/Education

• Bachelor's degree; or equivalent combination of training and experience.
• Demonstrated experience in operations, event management, and outdoor events.
• Strong interpersonal and communication skills with proven ability to deliver excellent customer service.
• Must have a Valid Driver License and be able to lift up to 50 pounds.
• Ability to work flexible hours, including evenings and weekends.

Departmental Preferred Experience, Skills, Training/Education:

• Experience in higher education, student unions, or event venue management.
• Hands-on experience with event operations in indoor and outdoor settings (Stages, tents , tables and chairs).
• Demonstrated ability to manage and develop student staff.
• Ability to lift up to 50 lbs. and work in varied indoor/outdoor environments.
• Operations Coordination & Program Management: Ability to oversee event logistics, facilities, and student programs.
• Managing Work & Performance: Ability to lead and mentor student staff, provide direction, and assess outcomes.
• Decision Making & Problem Solving: Ability to resolve event and technical issues effectively.
• Customer Service: Commitment to high-level service for students, staff, faculty, and external guests.

Duties and Responsibilities

Operations Coordination (Primary):

• Oversee evening and weekend building operations, ensuring safe, efficient, and customer-focused service.
• Responsible for outdoor event operations, event support, student development, and an overall program of high-end customer support
• Coordinate and support events in key venues such as McKnight Hall, Lucas Room, 49th Acre and other locations.
• Serve as on-site outdoor support for major events (e.g., Chancellor-related events, Tailgating and 49th Acre events)
• Administer event logistics, including scheduling, client communication, room setups, and risk management.
• Collaborate with Reservations, Facilities, AV/Tech Services, and Administration teams to ensure excellent event execution.
• Manage student employees (20-30), including hiring, training, scheduling, supervision, evaluation, and recognition
• Participate in the department's Student Employee Experience Program and follow expectations for supervisors in the program.
• Coordinate and collaborate with Student Union Operations Coordinator and other department operations staff to ensure seamless experience across Student Centers facilities for clients and student staff.
• Maintain inventory and oversee operational equipment, supplies, and preventative maintenance under the direction of the Assistant Director
• Act as an "Mandatory Employee" during inclement weather to support building operations and report to campus when requested.
• Support and participate in Student Centers committees, programs and initiatives as requested.
• Other duties as assigned.

Other Work/Responsibilities

Operations Oversight: Manage evening and weekend building operations, as well as all outdoor spaces event operations, ensuring safe, efficient, and customer‑focused service.

Event Coordination: Lead event operations across indoor and outdoor venues, including logistics, client communication, room setups, risk management, and on‑site support for major campus events.

Student Staff Management: Supervise 20-30 student employees through hiring, training, scheduling, evaluation, recognition, and participation in the Student Employee Experience Program.

Interdepartmental Collaboration: Partner with Reservations, Facilities, AV/Tech Services, and other operations staff to deliver seamless event and facility experiences.

Operational Support: Maintain inventory, oversee equipment and supplies, support preventative maintenance, and serve as a mandatory employee during inclement weather.

Committee Participation: Contribute to Student Centers committees, programs, and initiatives as requested.

Additional Duties: Perform other responsibilities as assigned to support the mission of Student Centers.

Necessary Licenses or Certifications

Must have a Valid Driver License flexible hours, including evenings and weekends.

Proposed Hire Date 09/01/2026 Contact Information Expected Length of Assignment Posting Open Date 08/05/2026 Posting Close Date 08/16/2026 Special Notes to Applicants

• Please submit a resume and cover letter with your application.
• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.
• Do not write 'see resume' on your application when completing the job duties section.

Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.

However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.

Special Notes Regarding Eligibility for the High Deductible Health Plan

• Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
• Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance

https://hr.charlotte.edu/benefits/benefit-plans/health-insurance

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• Do you have a bachelor's degree?

• Yes

• No

• Where did you learn about this posting?

(Open Ended Question)

• How did you hear about this employment opportunity?
• UNC Charlotte Website
• HERC Job Board
• Inside Higher Education
• Circa (formerly known as Local JobNetwork)
• Another Website
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Other

Applicant Documents

Required Documents

• Resume / Curriculum Vitae
• Cover Letter / Letter of Interest

Optional Documents