Benefits:
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Operations Coordinator
Perks:
- Online Mobile Courses
- Flexible Scheduling
- Paid Training for Career Advancement
- Opportunity to Help People in Times of Need
- Aggressive Competitive Wages
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Position Summary:
Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.
Key Responsibilities:
- Assist with accounts receivable, collections, and invoicing
- Support job file management and ensure documentation is complete and accurate
- Communicate with customers regarding billing, scheduling, and general inquiries
- Help maintain organized office systems and workflows
- Assist in using QuickBooks and internal systems for tracking and reporting
- Support the owner in improving office efficiency and processes
- Learn and follow company procedures for accounting and job documentation
Growth Path:
This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.
Responsibilities
- Support customer communication and help resolve issues in a professional and timely manner
- Assist with job documentation, scheduling coordination, and maintaining organized records
- Help manage invoices, collections, and basic accounting tasks
- Maintain accurate employee and job-related documentation
- Support onboarding tasks such as new hire paperwork and basic orientation coordination
- Assist in maintaining office procedures and improving organization and workflow
- Follow and support company safety and compliance standards
- Work closely with the owner to improve office operations and efficiency
Qualifications
- Strong attention to detail and ability to stay organized in a fast-paced environment
- Comfortable communicating with customers and team members professionally
- Ability to handle multiple tasks and adapt to changing priorities
- Willingness to learn new systems, processes, and industry-specific requirements
- Basic experience or familiarity with accounting, billing, or administrative work preferred
- Ability to stay calm under pressure and solve problems proactively
- Dependable, coachable, and motivated to grow into a larger role