Operations Coordinator 1

Coordinates and supports delivery of learning experiences Coordinate event planning logistics, including room booking, catering requests, A/V needs, & room set up Collects, validates, and maintains content and participant data in Workday Learning Executes session communications to facilitators and participants through Campaign Monitor Maintains accurate program data in Airtable Monitors & responds to employee requests through ServiceNow Resolves routine administrative issues & escalates risks appropriately Supports finance and vendor administration activities, including invoicing & new purchase orders. Will accept any suitable combination of education, experience and training Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work Strong attention to detail and follow-through Team player who builds & maintains trusted, productive working relationships with stakeholders & partners What You ll Work On You ll execute the day-to-day operations that bring the client s learning programs to life.

Description: Learning & Development Operations Coordinator Who You ll Work With This role sits within the client s HR s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support. Who We re Looking For The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect the client s culture and inspire connection. The ideal individual is comfortable owning repeatable, day-to-day operational activities, ensuring a consistent and high-quality experience for learners and partners. 2+ years of experience in operations, event planning & coordination, or a related field Bachelor s degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and training Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work Strong attention to detail and follow-through Team player who builds & maintains trusted, productive working relationships with stakeholders & partners What You ll Work On You ll execute the day-to-day operations that bring the client s learning programs to life. Your work ensures programs are delivered smoothly and consistently. Coordinates and supports delivery of learning experiences Coordinate event planning logistics, including room booking, catering requests, A/V needs, & room set up Collects, validates, and maintains content and participant data in Workday Learning Executes session communications to facilitators and participants through Campaign Monitor Maintains accurate program data in Airtable Monitors & responds to employee requests through ServiceNow Resolves routine administrative issues & escalates risks appropriately Supports finance and vendor administration activities, including invoicing & new purchase orders


General Information:

Location and/or time zone and expected work schedule: WHQ, M-F biz hrs.; remote Fri
need someone with flexible hours- could be 7am start some days

Any expected travel: No

Reason for opening: Short-term Project

Expected contract length: asap to 10/4/27

Team details & who they will work with: Will work L & D ops (team is 5 FTE s and 2 ETW s) work closely with facilitation team

Desired Candidate Profile:

Minimum required years of experience: 2+

Education requirements: No

Must have skills:
Strong attention to detail and follow-through
Administrative asst, event planning, HR Operations, don t need L & D experience (don t want content creators)
Pick up technology quickly

Nice to have skills:
Looking for someone who has worked in a team environment and is able to work well within a collaborative environment
Self starting is needed
Airtable, case management systems (ServiceNow) Campaign Monitor

Software/technical requirements:
LMS experience (Workday Learning is preferred)

Previous /industry experience preference: Nice to have

What 2-3 traits does the successful person in the role have? Trustworthy, collaborative, and team player, organized

Interview Details:

Interviewers: 1st round with HM, 2nd round with a panel of team members (1or 2 people)
# of Rounds: 2
Duration of Interview: 45 mins