Job Title: Operations Associate
Location: 100% Remote (US-Based)
About the Role
Paydex Technologies is seeking a 100% remote Operations Associate based in the United States. In this foundational business operations, process tracking, and administrative support role, you will be the core hub keeping daily workflows running smoothly across teams. You will process operational requests, maintain database accuracy, coordinate task handoffs, and assist department leads in resolving everyday operational friction.
Our Culture
At Paydex Technologies, we operate with a remote-first, transparency-driven culture where ideas beat hierarchy and clear communication is king. We value continuous learning, work-life integration, and giving our team the autonomy and tools they need to succeed.
Responsibilities
- Execute routine administrative and operational tasks, including data entry, request processing, and report updates.
- Maintain accurate internal records, documentation, and database files in company software platforms.
- Coordinate cross-departmental communications to ensure deliverables and operational handoffs move forward without delay.
- Monitor daily operational queues, identify bottlenecks, and flag potential workflow risks early to leadership.
- Support the creation, maintenance, and distribution of Standard Operating Procedures (SOPs) and team reference guides.
Requirements
- 1+ years of experience in business operations, administrative support, or a related office coordination role.
- High level of attention to detail and strong organizational and time-management capabilities.
- Proficient with digital productivity applications, spreadsheet tools (Excel/Google Sheets), and modern team communication software.
- Excellent written and verbal communication skills with a proactive approach to team collaboration.
- Must be legally authorized to work in the United States without restriction or employer sponsorship.
Compensation & Benefits
- Salary: $66,000 - $80,000 USD per year
- Health insurance options (medical, dental, and vision)
- Paid time off (PTO) and paid company holidays
- 401(k) retirement savings plan with company match
- Remote work stipend for home office setup and internet