Operations Assistant Supervisor

Sims Lifecycle Services (SLS) is a world-wide leader in IT asset and cloud infrastructure reuse, redeployment, recycling and refining. SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products.

Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner. With our global reach, expertise, and infrastructure, SLS is able to provide a comprehensive solution for e-waste and IT asset disposition anywhere in the world.

At Sims Lifecycle Services, we believe progress is driven by our people. If you're set on making real change for tomorrow, we have the scale, resources, and ambition to make it happen. Now's an extraordinary time to work with us. SLS is the global leader in circular cloud solutions. We will continue to drive circular economy initiatives with our clients to improve environmental outcomes and business results. To achieve it, we're bringing together people with unique stories, perspectives, backgrounds, and talent - and we need yours too!

Hourly Rate:

$28.25

Join Our Dynamic Team! We are seeking a Operations Assistant Supervisor to join our team at our West Chicago, Illinois location. This is a fantastic opportunity for a results-driven professional who thrives on solving business challenges, identifying opportunities, and building strategic partnerships. Reporting to our Operations Supervisor, this role will be playing a critical role in supporting day-to-day operations, leading and developing team members, and ensuring operational goals are achieved. This position requires strong communication, organizational, and problem-solving skills to help maintain a safe, efficient, and productive work environment while supporting business objectives.

This is more than a job - its a chance to develop your career with a global organization that values innovation, collaboration, and results. We are in an exciting period of growth, and the successful candidate will play an essential role partnering with associates, leaders, and stakeholders to drive performance, support strategic initiatives, and make a meaningful impact on the organization to influence outcomes.

Key Accountabilities:

• Support and comply with all Safety, Health, Environment, Community, and Sustainability (SHECS) policies, procedures, and initiatives, including SimsMMway Program, to ensure a safe work environment. This includes conducting Job Cycle Checks and Safety Conversations, developing and maintaining Standard Operating Procedures and Safe Work Procedures, and submitting HazReps.
• Work closely with Supervisor or Manager and SHECS's personnel on workers' compensation injuries/claims and associated follow-up/documentation and reasonable accommodations.
• Provide leadership and ensure compliance with all Company policies, procedures, and initiatives.
• Identify and assist with continuous improvement and cost control activities.
• Support Lean Six Sigma program initiatives.
• Help maintain positive employee relations, help encourage a team atmosphere, and help ensure all associates and contingent workers are treated fairly and equitably.
• Assist with supervising and maintaining a well-trained workforce of SRS associates and contingent workers in assigned departments; assist with identifying and training successors for key employees.
• Assist with communicating and attaining established production goals while maintaining highest standards of quality.
• Create, maintain, and/or distribute required reports.
• Help ensure availability of required tools, equipment, and supplies.
• Assist with completing required physical inventories according to established accuracy goals.
• Help ensure contractors, freight companies, and service providers comply with Company policies and procedures.
• Help ensure effective use of Company systems to ensure accuracy of production process.
• Report any accidents, incidents, safety issues, errors, or other problems immediately to appropriate management personnel.
• Assist with tracking performance data to ensure that customer contract requirements are being achieved in accordance with the Statement of Work; assist with reporting to Client Operations and/or Sales any performance variations and corrective action plan within 24 hours of discovery.
• Help ensure direct reports' timecards and related supporting documentation are completed in a timely manner.
• Help conduct and/or attend regularly scheduled Operations meetings.
• Participate in relevant training as required.
• Where applicable, help ensure that inbound/outbound freight is coordinated effectively.
• Where applicable, operate mobile plant equipment and train as necessary.
• Perform Supervisor duties from time to time in absence of Supervisor, as assigned.
• Other duties as assigned.

Key Relationships:

• Internal - Plant management; General Manager; Maintenance, SHECS, Human Resources, Client Operations, Sales, Engineering, and IT personnel; associates and contingent workers
• External - Clients, equipment manufacturers, consultants, auditors, vendors, contractors

Experience/Qualifications:

• High School Diploma or equivalent
• Associate degree in Business, Economics, Industrial Engineering, Manufacturing, or related field, preferred
• 2 years of experience in an industrial environment
• 1 year of supervisory experience, preferred
• Experience in recycling field
• Experience in a warehouse or manufacturing environment

Skills and Competencies:

• Strong interpersonal and verbal and written communication skills and the ability to work effectively with a broad range of individuals at multiple levels
• Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment
• Proficiency with MS Office Suite
• Bilingual in Spanish, preferred

With a promote-from-within philosophy and a variety of programs available to support continuous learning, Sims offers the opportunity for a rewarding career. We are committed to the ecologically sound and sustainable use of resources and strive to operate in a manner that minimizes waste and protects the environment.

A career with SLS provides you with the opportunity to work with an organization whose goal is to be the world's safest and most responsible recycling company. Our people achieve this by creating a zero-harm workplace, being exemplary members of the communities in which we operate, and being responsible stewards of the environment. We also offer competitive pay and a range of attractive benefits.

SLS is proud to be an equal opportunity employer. We value the diversity of all of our employees and are committed to creating an inclusive working environment where everyone can contribute, advance on merit, and realize their full potential. SLS does not discriminate with regard to race, sex, religion, color, national origin, citizenship status, disability, age, marital or familial status, sexual orientation, gender identity, gender expression, veteran status, housing status, source of income, or any other status protected by federal, state, or local laws. This applies to any employment decision, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  qualified applicants with a disability in need of a reasonable accommodation may request such without fear of reprisal or discrimination.

To achieve our purpose to create a world without waste to preserve our planet, we are guided by our Principles of Purpose: Be Safe + Well, Band Together, Be Accountable + Transparent, Consistently Innovate, Inspire with Purpose, Celebrate + Have Fun.