Operations Analyst T3

Netpace, Inc.

  • Newtown Square, PA
  • 30+ days ago
  • Remote

    Highlights

    This role will partner closely with Sales, Customer Success, and Revenue Operations leadership to ensure data accuracy, operational execution, and actionable insights that drive revenue outcomes. Go-To-Market Support Support Business Partners with ongoing GTM execution including account and territory assignments within our planning and CRM tools.

    Numbers & Facts

    LocationNewtown Square, PA (
    Remote
    )

    Description

    Title: Operations Analyst
    Location: Fully Remote (EST Hours) / Newtown Square, PA 19073
    Duration: 6+ months
    • We are seeking a Revenue Operations Contractor to support initiatives across go-to-market, adoption & consumption and reporting & analytics. This role will partner closely with Sales, Customer Success, and Revenue Operations leadership to ensure data accuracy, operational execution, and actionable insights that drive revenue outcomes.
    • The ideal candidate is hands-on, analytically strong, and comfortable operating in fast-moving, ambiguous environments.

    Key Responsibilities
    Go-To-Market Support
    • Support Business Partners with ongoing GTM execution including account and territory assignments within our planning and CRM tools.
    • Document recurring questions, insights, and processes to improve field self-service and scalability
    • Adoption & Consumption
    • Track and analyze adoption and consumption metrics to identify trends, risks, and growth opportunities
    • Support stakeholders with insights related to usage, consumption-based revenue, cACV, and customer health
    • Identify early signals related to churn risk, renewal likelihood, or expansion opportunities
    • Help drive awareness and adoption of dashboards, tools, and reporting among business users

    Sales & Stakeholder Support
    • Act as a point of contact for sales and field questions related to consumption, reporting, and performance
    • Provide data-backed answers to ad hoc questions from Sales Leadership, Customer Success, and Revenue Leadership
    • Document answers to frequently asked questions to share with the broader team
    • Reporting & Analysis
    • Analysis of contribution, attainment, growth across our partner and solution areas.
    • Perform ad hoc analysis to answer business-critical questions and support decision-making
    • Synthesize complex data into clear, actionable narratives for non-technical audiences
    • Contribute to continuous improvement of metrics, definitions, and reporting standards

    Required Qualifications
    • Experience in Revenue Operations, Sales Operations, Business Operations, or Analytics
    • Strong hands-on experience with reporting, dashboards, and data analysis
    • Familiarity with go-to-market motions, sales processes, and revenue performance metrics
    • Experience working with usage, adoption, or consumption-based metrics
    • Ability to communicate insights clearly to both technical and non-technical stakeholders
    • Comfortable working independently in a fast-paced, evolving environment

    Preferred Qualifications
    • Experience supporting CRM and revenue systems (e.g., Salesforce or similar platforms)
    • Exposure to SaaS or technology revenue models
    • Prior experience in contractor or project-based RevOps roles
    • Strong documentation and process improvement mindset

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