Job Description
Operations Analyst, Principal/Operations Analyst, Senior – OC Streetcar
OCTA is seeking an experienced professional to provide technical, administrative, financial, and operational analysis in support of Rail Transportation Services, including contract administration, regulatory reporting, performance analytics, and business process improvements.
The Senior level performs complex analytical assignments supporting rail operations, contract administration, regulatory compliance, budgeting, and performance reporting. The Principal level provides broader technical leadership and oversight of complex operational initiatives, contract strategy, performance improvements, and regulatory reporting.
This recruitment may be filled at either the Operations Analyst, Senior or Operations Analyst, Principal level based on the selected candidate's experience and qualifications.
Operations Analyst, Senior – This is an exempt position in salary grade 195: Min $91,852.80 – Mid $109,137.60 – Max $126,401.60/year. The starting salary will be within the established range based on qualifications.
Operations Analyst, Principal – This is an exempt position in salary grade 205: Min $101,275.20 – Mid $120,307.20 – Max $139,339.20/year. The starting salary will be within this range based on qualifications.
This position will remain open until a candidate is selected.
What You'll Do
- Administer and oversee rail transportation service contracts and third-party agreements, including invoice verification, tracking deliverables, and monitoring contractor performance.
- Support procurement activities, contract administration, and the development of contract strategies to meet operational needs.
- Develop and maintain electronic reporting databases, performance dashboards, and analytical tools to evaluate and improve contractor service performance.
- Coordinate National Transit Database (NTD) reporting and monitor federal and state regulatory requirements, transit trends, and industry developments.
- Analyze operational performance, identify trends, and develop recommendations to improve business practices, procedures, and service delivery.
- Develop and recommend business process improvements to enhance efficiency and compliance across rail operations.
- Support annual budget development, including cost projections, expenditure tracking, financial analysis, and coordination with internal departments.
- Review operational documents and contractor activities to ensure compliance with contractual and regulatory requirements.
- Prepare scopes of work, staff reports, technical memoranda, presentations, and analytical reports supporting departmental activities.
- Coordinate complex programs and projects involving rail service operations, performance monitoring, compliance, and project development.
- Collaborate with internal departments, contractors, and external stakeholders to resolve operational challenges and support departmental initiatives.
- Provide technical expertise and guidance on operational analysis, contract administration, and performance improvement initiatives.
What We're Looking For
Operations Analyst, Senior
- Bachelor's degree in a related field or an equivalent combination of education and experience.
- Minimum of five years of professional administrative or analytical experience in transit project and program analysis, or four years of directly related professional experience in streetcar or rail operations, projects, or program analysis.
- Experience supporting contract administration, procurement activities, and regulatory reporting.
- Knowledge of operational performance analysis, database management, and reporting systems.
- Ability to analyze complex operational issues and recommend effective solutions.
- Experience supporting budget development, tracking expenditures, and preparing analytical reports.
- Strong organizational, analytical, written communication, and collaboration skills.
Operations Analyst, Principal
- Bachelor's degree in a related field or an equivalent combination of education and experience.
- Minimum of seven years of professional administrative or analytical experience in transit project or program analysis.
- Demonstrated experience providing technical leadership and oversight of complex operational programs and initiatives.
- Strong experience in contract administration, procurement, regulatory reporting, and contractor performance management.
- Expertise in operational performance analytics, database management, dashboard development, and business process improvements.
- Experience with federal and state transit reporting requirements, including the National Transit Database (NTD).
- Ability to resolve complex operational challenges, provide technical guidance, and develop strategic recommendations.
- Strong analytical, organizational, communication, and problem-solving skills.
Why You'll Love It Here
- Support rail transportation services that connect communities throughout Orange County.
- Contribute to operational improvements that enhance service performance, efficiency, and compliance.
- Collaborate with internal departments, contractors, and transportation partners on important rail initiatives.
- Use data, analytics, and innovative solutions to influence operational decisions and improvements.
- Enjoy competitive compensation, comprehensive benefits, and opportunities for professional development.
Join a team where innovation, integrity, and strategic thinking are valued. Apply now to help advance OCTA's Rail Transportation Services.
OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.