Operations Analyst - Onsite

Genesis10 is currently seeking an Operations Analyst - Onsite position with a Regional Financial Institution located in Brea, CA. This is a 6+ month contract opportunity.

Compensation: Up to $29.61 per hour, W2, based on qualifications

Position Overview:
Under general supervision, this role performs a variety of back-office functions necessary to support the branch system and other departments within the organization. Functions include general accounting and reconciliation, signature verification, research, file maintenance and verification, certifications, and operational compliance. The position will interface with internal and external customers as well as outside agencies or organizations.

Key Responsibilities:

• ACH Processing and Returns
• Adjustments and Encoding Errors
• Process activity on controlled accounts
• Reconcile RITS -Official Check Balancing
• Customer Telephone Transfers
• Telephone Transfer Reporting-Daily/Monthly
• IRS Back up Withholding, year-end Tax Reporting /Annual State Escheatment/Dormant Accounts
• EARNS of large checks being returned/Chargebacks
• Input daily Treasury Rates
• Lockbox Deposits
• Large item review of checks $5,000 and over
• Non-Posted Items Reporting
• Perform department callbacks and report reviews
• Support Online Banking and Cash Management Services
• Items Processing corrections
• Orders branch cash and reconcile the Banks cash vaults
• Stop Payments
• Name/Account Maintenance
• Armored Courier Service Set-up
• Credit Ratings/VOD
• IRA account processing
• Review Reg CC Holds
• Dormant Account Reactivations and Reporting
• GL Certifications
• Levies and Subpoenas
• NSF Reporting
• Complaints Management

Primary Requirements:

• Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone
• Troubleshoot, research, resolve, customer concerns and provide error resolution as needed
• Open and maintain retirement accounts and processes Retirement transactions as required
• Adhere to bank policies and support Management decisions and goals in a positive, professional manner
• Complete required training and accountable for compliance with all Federal and State laws related to position
• Good working knowledge of all central operations functions, products, procedures, and compliance
• Excellent interpersonal skills with the ability to effectively lead and work with individuals and groups at all organizational levels; ability to work independently and as part of a team
• Excellent customer service skills with the ability to respond to inquiries or complaints effectively and timely
• Ability to take initiative and prioritize tasks; good time-management, organization, problem-prevention, and problem-solving skills
• Strong analytical ability with active listening skills
• Ability to work accurately with close attention to detail
• Ability to maintain confidentiality of sensitive information
• Willingness to adapt to changing business needs and deadlines
• Exhibit a professional, businesslike appearance and demeanor

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.