Operations Analyst-II

Job Title: Operations Analyst-II / Ad Ops Specialist
Job Location - Remote
Duration - 12 months

Description

About the Team

Our Advertising & Promotion team operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach client audiences. This role will be directly responsible for managing our promotional & advertising campaigns for New Verticals advertisers.

About the Role

• Own the day-to-day management of large engagements, planning and coordinating deliverables across campaigns.
• Partner cross-functionally with our account teams across our retail, grocery & convenience businesses to ensure campaigns are scoped and executed flawlessly.
• Become a subject matter expert in our internal systems, tools, and product capabilities across all products, verticals, and countries.
• Identify recurring issues in tooling and workflows; propose and help implement process or documentation improvements.
• Perform thorough QA across devices and entry points (app, desktop) to confirm targeting, discount behavior, eligibility, and creative rendering before launch.

You’re excited about this opportunity because you will...

• Operate- You aren’t afraid to roll up your sleeves and get to the lowest level of detail. You are comfortable learning new tools and becoming an expert.
• Build- You love building processes. You can take business requirements and put them into action to support short-term needs and long-term growth.
• Partner- You have experience working with multiple stakeholders.
• Manage- You have strong project & program management skills and can manage numerous projects at once.

We’re excited about you because...

• You have 2 years of experience in ad operations, digital advertising, process/project/program management, or operations; high growth startup experience preferred.
• You have excellent communication skills and are able to summarize complex operational constraints clearly for non technical partners.
• You are extremely organized and detail-oriented and can balance multiple projects and work streams simultaneously.
• Comfort operating in Slack driven, ticket based workflows with multiple stakeholders and parallel priorities.

Nice to haves

• You have experience developing creative assets aligned to brand identity.
• You have experience driving product improvements with product, engineering, and other cross-functional teams.

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