Operations Analyst 2

First Tek, Inc.

  • Vancouver, WA
  • 3 days ago

    Highlights

    Data Call and Survey Coordination: Provide data call and industry survey support for the Transmission organization: Review and analyze existing documentation; Evaluate new or changing requirements; Enlist appropriate subject matter expert input; Draft Transmission responses for BPA manager review and approval. This contract Operations Analyst will collaborate with technical subject matter experts in Operations Technology (J) and Control Center Communications Operations (JTO) to prepare and monitor strategic compliance, cyber security, and IT/OT asset management strategies.

    Numbers & Facts

    LocationVancouver, WA

    Description

    API_OA2_JTO_20260923_CORA.docx

    *** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

    ADDITIONAL PROCUREMENT INFORMATION (API)

    Title & Level

    Operations Analyst 2

    Work Group Location

    Vancouver, WA

    Specialty

    Information Security and Compliance

    Offsite Work Eligibility*

    Situational Telework

    Organization

    JTO

    Number of Days Onsite

    5 days per Week

    Hours

    Full-Time, up to 40 hours

    Additional Information

    Alternate work schedule, such as 4 ten hour days per week, may be allowed with supervisor s approval.

    Overtime

    10% anticipated





    On-Call

    No





    Travel

    Up to 10% attend meetings and training





    FN Status

    NOT open to Foreign Nationals





    * Current telework, remote work and onsite support is based on BPA s business needs and is subject to change or termination at any time.

    ** Assignments with the Remote Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.

    OVERVIEW

    Assignment

    This contract Operations Analyst will collaborate with technical subject matter experts in Operations Technology (J) and Control Center Communications Operations (JTO) to prepare and monitor strategic compliance, cyber security, and IT/OT asset management strategies. This position will provide analytical support to the FISMA security assessments and authorizations and NERC Reliability Standard support within Transmission Services Control Centers and substations.

    Organization

    Control Center Communication Operations (JTO) is responsible for the overall operation of BPA s entire operational telecommunications system as well as the maintenance of the telecommunications infrastructure at the Control Centers (CC) and jurisdiction. Functions include developing and executing the Telecommunication Systems Infrastructure (TSI) program which supports all communications and transport systems by providing a high availability infrastructure model. The TSI program is a General Support System (GSS) which is currently managed by the BPA control centers. Functions include integration and implementation, managing, operating and maintaining (O&M), and developing security plans for telecommunications systems. This group provides a system perspective for the entire operational telecommunication system.

    ASSIGNMENT RESPONSIBILITIES

    Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

    Reliability Compliance:

    Provide monitoring, review, analysis and support for the JTO Security and Compliance program; assessing that compliance evidence is reliable, consistent, and useful and provide recommendations as requested. Analysis includes identifying and providing recommendations on potential impacts to Transmission programs and processes.

    Act as the primary point of contact (POC) for processes for the JTO Security and Compliance program and sub-programs as assigned to include:

    Respond to phone/email incoming compliance questions based on process documented solutions available.

    Assist stakeholders with process questions and/or training as needed.

    Alert BPA manager of any noted concerns or potential issues.

    Assist in drafting solutions, processes and procedures required to achieve and sustain NERC CIP reliability compliance for the BPA Control Center and Field programs.

    Provide support for Transmission audits by providing data call response coordination, data gathering, and technical writing.

    Provide quality assurance support to help the organization adhere to established compliance standards and guidelines; alert BPA manager of any noted concerns or potential issues.

    Draft processes and procedures to support NERC Mandatory Reliability standards and DOE NIST/FISMA security controls implementation.

    Assist in development of training materials and job aids to support above.

    Assist in development of documentation necessary for reporting and audit requirements.

    Support BPA JTO staff with cyber security reviews and analysis as requested by BPA manager



    Information Quality Control and Stewardship:

    Review business processes for maintaining information quality control and quality assurance and provide gap analysis for those processes. Provide recommendations to BPA manager on alternative changes in processes and procedures to address such gaps.

    Draft, prepare, and maintain performance metrics on the quality of key business information.

    Facilitate Risk Management Framework and supporting inputs, processes, documentation, and training materials; communicate options and recommendations to SMEs and BPA management to solicit feedback and further course direction.

    Draft and prepare briefings, as requested, to staff and managers on information quality to:

    Raise awareness;

    Transfer knowledge on information quality fundamentals and/or best practices, and services.

    Data Call and Survey Coordination:

    Provide data call and industry survey support for the Transmission organization:

    Review and analyze existing documentation;

    Evaluate new or changing requirements;

    Enlist appropriate subject matter expert input;

    Draft Transmission responses for BPA manager review and approval.

    Organize, monitor, analyze, evaluate and provide recommendations on quality and performance pertaining to current data call artifacts collection and processes.

    Work with internal business stakeholders and facilitate gathering and analyzing information using standard tools and approaches and provide recommendations to include:

    Clarifying business operations and functions;

    Documenting and mapping current and future states;

    Performing gap analysis;

    Identifying and evaluating solution alternatives and providing weighted recommendations;

    Drafting associated processes and procedures for management approved direction.

    REQUIREMENTS

    Education & Corresponding Experience (required on matrix)

    A degree in Business Administration, Management, Accounting, and Computer Science or a directly related discipline (or closely related field) is preferred.

    With an applicable bachelor s degree, 5 years of experience is required.

    With an applicable associate s degree, 7 years of experience is required.

    Without an applicable degree, 9 years of experience is required.

    Experience should be consistent with the specific requirements of business or operations analysis and progressively more technical in nature.

    Required Technical Skills & Experience (required on matrix)

    5 years experience performing quantitative analysis.

    1 year experience using automated data systems to include SharePoint and Visio sufficient to perform technical outputs. Technical output can include use of advanced printing such as plotters, and cross-software embedding for presentations or technical webinars.

    Preferred Skills & Experience (optional on matrix)

    1 year of experience with North American Electric Reliability Corporation, Critical Infrastructure Protection (NERC CIP) regulatory standards and requirements.

    1 year of experience with the Risk Management Framework and the 800 series of National Institute of Standards & Technology (NIST) Special Publications (in particular 800-37, 800-39, 800-53, 800-53A, and 800-115).

    1 year of experience coordinating and maintaining NERC CIP requirements for an electrical utility or comparable public or private utility facilities.

    1 year of technical writing and editing experience.

    Knowledge of the application of Cyber Security practices within the Federal Environment or other electrical utility or comparable public or private utility facilities.

    CISSP or equivalent.

    Information Technology Infrastructure Library (ITIL) Foundation Certification.

    Additional Requirements (not required on matrix)



    Valid U.S. Driver s License is required.



    First Aid/AED/CPR Certification required within 30 days of assignment start. Worker/Employer is responsible for maintaining current certification.

    Appendices

    The following appendices apply to this assignment and may be downloaded from the Fieldglass Reference Library:



    Offsite Work

    Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the assignment.)

    Training Type

    Details

    Provided by



    NERC CIP Control Center Training



    BPA





    Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

    CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

    The following is a list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined must be in place, via processes and procedures, to mitigate the associated risks. The BPA manager s acceptance of the API or CWSD serves as their attestation that all applicable mitigation measures listed below are or will be established and adhered to in their organization.

    Area of potential Closely Associated / Inherently Government function

    Mitigation Measures

    Access to Confidential / Sensitive Information

    CFTE must sign NDA (Non-Disclosure Agreements) at beginning of assignments. (Does not apply to Craft assignments)

    CFTE must complete annual Information Security and Privacy Awareness training.

    CFTE must complete and pass background investigations of an appropriate level.

    Acquisition Planning / Source Selection

    CFTE are not permitted to serve as voting members for acquisition selections.

    All purchasing decisions must be made by appropriate federal personnel (Contracting Officers).

    All acquisition documents (requirements,
    SOW s, evaluation criteria, etc.) must be reviewed, finalized and approved by appropriate BPA federal personnel.

    Only Contracting Officers are authorized to obligate BPA funds.

    Agency / Org Planning

    All drafts, documents, materials and recommendations must be reviewed, finalized and approved by appropriate BPA federal personnel.

    Budget / Finance Prep

    Only Federal Employees may determine budget priorities & allocations.

    BFTE must control and finalize / approve all budgets and related documentation, including that for projects, programs and Organizations.

    Contract Management

    All Contractual documents, including invoices must be finalized / approved by appropriate Federal personnel.

    All contract-related decisions (modifications, changes, performance) must be determined by appropriate federal personnel (COs).

    Decision Making

    CFTE may provide input and recommendations to decision-makers.

    Only appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.

    Direction & Control
    (directing BFTE)

    CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.

    Work of BFTE must be assigned by federal manager, supervisor, Program / Resource manager or another appropriate designee.

    Disposing Govt. Property

    All decisions regarding the disposal of BPA property must be made by appropriate federal personnel; and all property dispositions must be directed and controlled by the Investment Recovery Center (IRC).

    Dissemination of Agency/Policy Information / Training

    All training and any information that is to be disseminated must be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.

    Inspection / IT Testing

    Processes and procedures must ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).

    HR Support

    CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).

    All work products must be reviewed and finalized by appropriate federal employees.

    Policy Development

    BPA s process for Policy development includes multiple levels of federal review prior to acceptance / adoption.

    Interpretation of Policy/Regulations

    Only BPA federal employees may determine the applicability and interpretation of regulations.

    CFTE are not permitted to interpret regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.

    Representing BPA

    Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.

    CFTE must receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.



    Page 4 of 4 F_0121_API_TEMPLATE_030626
    CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX



    CONTRACT FULL TIME EQUIVALENT (CFTE)

    NON-CRAFT HIRING SAFETY TRAINING MATRIX



    Purpose:

    The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the *** (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur.

    This form is intended only as a reference document for contractors.

    BPA Requesting Manager

    (Last, First MI)

    Vlas, Jon D

    Date

    9/15/2026

    CFTE Job Title

    Operations Analyst 2

    Org

    JTO

    PPE provided by Supplier or Contractor?

    Yes No

    If yes, list required PPE: Click or tap here to enter text.



    Identify which Supplier or Contractor medical surveillance programs are required, if any*

    Respirator User

    Asbestos

    Lead

    Silica

    Hearing Conservation

    Other: Click or tap here to enter text.

    No Medical Surveillance

    *BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, ***, or ***.

    Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will:

    Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment.

    Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier).

    Indicate when the mitigation must occur (pre-hire, post-hire, pre-task).

    Pre-Hire Training should be completed prior to the CFTE starting their assignment.

    Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite.

    Pre-Task Training should be completed prior to conducting the associated task.

    Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office.

    The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance.

    BPA provided safety training will be the same training provided to Federal Workers.

    For the General Comments section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or exposures that are unique to a particular position, work site, or person.

    For more information on the PHA process/requirement, reference the Safety and Occupational Health Manual, Safety Management Systems Chapter.

    Direct any questions regarding training requirements or issues related to this form to the BPA Safety Training Manager, ***, or ***.

    Office & Remote Work/Telework Hazards

    Task / Condition / Exposure

    Required Training

    Contractor (C) or BPA (B) Provided

    Pre-Hire Training

    Post-Hire Training

    Pre-Task Training



    Exposed to a fire in the building

    BPA manager will advise of evacuation protocol and designated gathering location. Annual fire drills will be conducted.

    B









    Exposed to an earthquake while in the building

    BPA manager will advise of evacuation protocol and designated gathering location.

    B









    Operating office tools (paper cutter, paper punch, staplers, etc.)



    None Identified

    Choose an item.







    Task / Condition / Exposure

    Required Training

    Contractor (C) or BPA (B) Provided

    Pre-Hire Training

    Post-Hire Training

    Pre-Task Training



    Performing tasks that may result in repetitive motion injuries, prolonged sitting and computer use

    Optional: SUFS Move Safe (HRMIS 016633)

    Choose an item.









    Ergonomics

    Recognize the hazards and know when it is appropriate to stretch and take breaks; ensure a proper desk, chair, and equipment adjusted at the appropriate level; ensure proper lighting. Any ergonomic assessment to be provided by the supplier.

    C









    Performing tasks that may result in slips, trips or falls such as carrying boxes and walking on stairs or slick surfaces

    Review SOHM Chapter 9

    Choose an item.











    Optional: Slips, Trips & Falls Training (HRMIS 015076)

    Choose an item.









    Adding electronic devices that were not previously part of the home (monitors, chargers, computing equipment, etc.)

    None Identified. On-the-job familiarization (if using BPA-issued equipment).

    Choose an item.







    Travel / Field Operation Hazards

    Task / Condition / Exposure

    Required Training

    Contractor (C) or BPA (B) Provided

    Pre-Hire Training

    Post-Hire Training

    Pre-Task Training



    Driving vehicles on public and/or non-public roads

    Review SOHM Chapter 19

    Choose an item.











    Defensive/Distracted Driving (HRMIS 017057)

    Choose an item.









    Worker operates forklifts

    Forklift Certification

    Choose an item.









    Worker operates a fire extinguisher

    Fire Extinguisher Use

    Choose an item.









    Worker operates hand tools

    None Identified

    Choose an item.









    Worker uses personal protective equipment

    Personal Protective Equipment

    Choose an item.









    Worker may be exposed to shock and arc-flash hazard

    Shock & Arc Flash Awareness

    Choose an item.











    Shock & Arc Flash Basic

    Choose an item.











    Shock & Arc Flash Advanced / Refresher

    Choose an item.









    Worker may contact but will not disturb Asbestos Containing Material (ACM) or Potentially Asbestos Containing Material (PACM) 2

    Asbestos Awareness

    Choose an item.









    Worker required to work in remote areas where bear encounters may take place

    Bear Pepper Spray Training

    Choose an item.









    Worker exposed to rodent and bird droppings1

    Biological/Vermin/Hanta Virus

    Choose an item.









    Worker exposed to hot and/or cold environments





    None Identified

    Choose an item.







    Task / Condition / Exposure

    Required Training

    Contractor (C) or BPA (B) Provided

    Pre-Hire Training

    Post-Hire Training

    Pre-Task Training



    Worker exposed to chemicals, such as herbicides or pesticides;

    Herbicide Cert. Ref. 4-hr

    Choose an item.











    Herb Certification 8-hr

    Choose an item.











    Hazardous Communication

    Choose an item.









    Worker exposed to lead2

    Lead Awareness

    Choose an item.











    Lead Worker Training

    Choose an item.









    Worker exposed to mercury

    None Identified

    Choose an item.









    Worker exposed to noise2

    Hearing Conservation (Initial)

    Hearing Conservation (Annual)

    Choose an item.









    Worker exposed to silica2

    Silica - Awareness

    Choose an item.









    Worker works at heights higher than 4

    Fall Protection, Awareness

    Choose an item.











    Fall Protection, General

    Choose an item.











    Fall Protection, Advanced

    Choose an item.











    Ladder Safety

    Choose an item.











    Fall Protection, Advanced (TLM)

    Choose an item.









    Worker is required to take first aid and may be called on to render first aid for: workers on high voltage lines and/or equipment; worker works in remote areas

    First Aid/CPR/AED

    (Red Cross or AHA Accredited)



    Required only if specified in the API

    Choose an item.









    Worker performs work alone in remote areas

    Wilderness Adv. First Aid

    Choose an item.









    Worker may prepare, transport or receive hazardous materials

    DOT 1: Introduction, Classification, and the Hazardous Materials Table

    DOT 2: Packaging, Labeling, Marking, and Placarding

    DOT 3: Shipping Papers

    DOT 4: Loading and Storage

    DOT: Security for Shipment of Hazardous Materials

    Hazardous Materials: Shipping Lithium Batteries under DOT Exemptions

    DOT Hazardous Material Awareness for the General Hazmat Employee









    Choose an item.







    1 BPA workplace manager to review Hantavirus Prevention Procedure 420-240-1 before performing task.

    2 These exposures may require enrollment in a Medical Surveillance Program. Ensure page 1 is marked accordingly.

    Other Specific Hazards

    Task / Condition / Exposure

    Required Training

    Contractor (C) or BPA (B) Provided

    Pre-Hire Training

    Post-Hire Training

    Pre-Task Training



    SAMPLE: Worker may make infrequent visits to field locations or substations

    Worker complete the PPE assessment in the SOHM to determine need for PPE such as hard hat, safety glasses, hearing protection, safety vests, Arc Flash clothing or steel-toed boots.

    B



    X





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    Choose an item.







    General Comments

    BPA Requesting Manager Comments/Additional Considerations:

    Click or tap here to enter text.



    F_0139_HIRING_SAFETY_TRAINING_MATRIX_121624

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