Overview:
GovCIO is currently hiring for an Operations Manager to provide technical leadership and operational oversight for IT systems supporting a federal government program. This role is responsible for ensuring stable, secure, and efficient operation of the LIMS/LabX infrastructure, Cohesity backup and recovery environments, Windows Server backup ecosystems, and virtual machine (VM) deployments within Stratus ADR and AWS environments. The Operations Manager works closely with cross-functional teams to guide migrations, manage daily operations, and deliver reliable enterprise services for the Firebird environment. This position is located in Arlington, VA and is a hybrid onsite/remote position.
Responsibilities:
Key Responsibilities
LIMS/LabX Infrastructure & Project Support
- Coordinate with the LIMS/LabX project and engineering teams to maintain, monitor, and enhance their operational environment.
- Oversee ongoing migration of LIMS/LabX data and workloads to AWS East to improve performance, scalability, and resiliency.
- Ensure continuity of service and alignment with federal security and compliance requirements.
Backup & Recovery Operations
- Lead administration and daily operational management of Cohesity backups, ensuring reliable protection of enterprise data across the Firebird ecosystem.
- Oversee management of Windows Server backups, including scheduling, monitoring, troubleshooting, and compliance reporting.
- Develop and maintain backup policies, retention schedules, and restore procedures in accordance with agency directives.
Virtualization & Cloud Management
- Direct team responsible for building, configuring, and maintaining virtual machines in Stratus ADR and AWS environments.
- Standardize VM deployment workflows, ensuring secure configuration baselines, patching, resource optimization, and performance monitoring.
- Collaborate with cloud and infrastructure teams to support ongoing modernization efforts and cloud-first initiatives.
Operational Leadership
- Supervise technical staff, set priorities, and manage workload distribution to meet operational SLAs and project delivery timelines.
- Develop operational documentation, SOPs, system architecture references, and performance reports.
- Coordinate incident response, root-cause analysis, and corrective actions for system outages or service degradations.
- Work closely with government stakeholders, vendors, and partner teams to ensure alignment with mission goals and contract requirements.
Qualifications:
Required Education and Experience
- High School Degree with 12+ yrs experience
- Clearance Level: Active Secret with the ability to obtain and hold DEA suitability
Qualifications
- Proven experience in IT operations management within federal government or regulated enterprise environments.
- Strong technical background in virtualization (Stratus ADR, AWS), enterprise backups (Cohesity), and Windows Server environments.
- Experience supporting laboratory systems, LIMS/LabX preferred.
- Ability to lead cross-functional teams and communicate effectively with both technical and non-technical stakeholders.
- Knowledge of federal security, compliance, and documentation standards.
- Requires a broad base of technical knowledge and demonstrated organizational and leadership skills.
Posted Salary Range:
USD $200,000.00 - USD $200,000.00 /Yr.