Communication Skills, Corporate Policies, Detail Oriented, Food Services, Inventory Management, Leadership, Microsoft Excel, Microsoft Word, Multitasking, Music, Onboarding, Operations Management, Order Management, Organizational Skills, Problem Solving Skills, Restaurant, Schedule Development, Standard Operating Procedures (SOP), Team Building, Team Lead/Manager, Wireshark (Ethereal)
LOCATION
Delray Beach, FL
POSTED
5 days ago
Operational Manager Ethereal Restaurant
Delray Beach, Florida
About Ethereal
Ethereal is an upcoming upscale dining and lounge concept coming to Delray Beach. Our vision is to create a one-of-a-kind hospitality experience that blends elevated dining, high-energy ambiance, and immersive design into a vibrant social atmosphere. Ethereal is designed to transition throughout the evening beginning with refined dining service and evolving into a lively, cocktail-driven environment with music, energy, and unforgettable guest experiences.
We are currently in the process of building our opening team and are seeking passionate hospitality professionals who want to grow with a strong and creative brand from the ground up.
Position Overview
We are looking for an experienced Operational Manager who is a true workhorse leader with strong multitasking abilities, operational awareness, and a hands-on mentality. This role is ideal for someone who thrives in fast-paced hospitality environments, understands restaurant systems and structure, and can help lead a team while maintaining high standards throughout the operation.
The ideal candidate is organized, proactive, tech savvy, and understands how to balance hospitality with operational efficiency.
Responsibilities
Oversee day-to-day restaurant operations
Maintain and monitor front and back of house organization
Track and manage inventory, ordering, and operational systems
Ensure company policies and procedures are consistently upheld
Assist with scheduling, reporting, and team accountability
Handle customer concerns professionally when ownership is unavailable
Support hiring, onboarding, and basic HR-related responsibilities
Maintain strong communication between departments
Assist in creating and maintaining SOPs and operational structure
Monitor labor, productivity, and overall operational performance
Help cultivate a positive, polished, and energetic work environment
Qualifications
Previous restaurant or hospitality management experience required
Experience in upscale dining, nightlife, or high-volume hospitality preferred
Must be highly organized and detail-oriented
Experience using MarginEdge preferred
Familiarity with Toast POS, OpenTable, and Resy reservation systems preferred
Tech savvy and comfortable using modern restaurant systems
Proficient in Microsoft Excel and Word
Ability to create charts, schedules, reports, and organizational systems digitally
Must embrace efficient technology and systems rather than outdated pen-and-paper methods
Strong leadership, communication, and problem-solving skills
Ability to multitask and perform under pressure
Flexible schedule including nights, weekends, and holidays
What We Offer
Opportunity to grow with a new luxury hospitality brand
Creative and energetic work environment
Leadership role with growth potential
Competitive compensation based on experience
Opportunity to be part of a unique restaurant and lounge concept from the beginning
If you are passionate about hospitality, leadership, organization, and creating memorable guest experiences, we would love to hear from you.