Operation Manager

KLM RENTAL GROUP

  • Clearwater, FL
  • 30+ days ago
  • Full-time

Highlights

Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental. Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel.

Numbers & Facts

LocationClearwater, FL
Job TypeFull-time

Description

Benefits:
  • Bonus based on performance



What you'll do: 
  • Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental 
  • Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel 
  • Oversee shuttling of customers from rental counters to cars or from cars to airline terminal 
  • Ensure customer complaints are handled and resolved in a timely and effective manner 
  • Provide statistical information relating to transaction and revenue projects 
  • Assist management in the preparation of annual budget 
  • Monitor the price of gasoline charges currently being paid 
  • Implement HR policies 

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