Operation Hero Mentor - Duval County

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Working at the Y, you'll discover more than a job-you'll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you.

If you are a person who wants more than just a job, who wants your efforts to have an impact on your community and who wants to work in a welcoming and positive environment, then you are someone we'd like to work with us. Join us!

Position Summary:

Under the direction of the Program Coordinator, the Operation Hero Mentor is responsible for the implementation and supervision of the Operation Hero program for a group of 8-15 school age children.

Hours: Monday - Friday, 2:30 - 6:00PM

Operation Hero

Military life can be challenging for children as they move from duty station to duty station. One or both parents can be deployed for extended periods, creating an ever-changing family dynamic in many households. Children often feel isolated in new or even old surroundings. They may experience feelings of self-doubt or suffer from low self-esteem. This can lead to behavior problems, placing their academic engagement and performance in jeopardy.

Operation Hero is an intervention program designed to put these children back on track. School personnel and/or the child's parents refer the child to the program. When children enroll in Operation Hero, they work within a team to navigate the 10-week course.

The Operation Hero facilitator leads the children in group discussions about who they are and how they fit in at home and school. They discuss how to manage feelings, friendships, and conflict. The sessions also include a period of homework assistance in areas identified by their classroom teacher, snack time, and an activity supporting the theme of the week.

Essential Functions:

• Supervise and implement the Operation Hero tutorial and counseling program.

• Provide assistance and maintain regular communication with the Program Coordinator.

• Give leadership, direction, and supervision to assigned volunteers; maintain an open, friendly, professional relationship with staff, parents, volunteers and participants; treat everyone with dignity and respect, and allow for individual differences.

• Review and be familiar with weekly lesson plans prior to implementation.

• Maintain an organized, safe and clean program space. Maintain program supplies.

• Complete all required documentation, to include, not be limited to: attendance reports, weekly reports, supply requests, accident/incident reports, behavior log reports, and lesson plans.

• Respond to all suggestions/complaints in writing within 24 hours of receipt.

• Distribute and collect all participant/parent/counselor questionnaires/surveys.

• Must attend all staff meetings and in-service training programs.

• May be required to work hours outside normal work schedule for training, extended program hours, or association events.

• Ensures all First Coast YMCA standards and best practices are implemented and followed.

• Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations and child abuse prevention.

• Ensures the health and safety of all members/guests.

• Inspect physical space to ensure the safety, orderliness, sanitation and cleanliness of facilities.

• Demonstrates compliance with YMCA Child Abuse Prevention and Abuse Risk Management policies.

NOTE: This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

YMCA COMPETENCIES (Team Leader):

Inclusion: Champions inclusion activities, strategies, and initiatives.

Relationships: Builds relationships to create small communities.

Communication: Effectively tailors communications to the appropriate audience.

Quality Results: Holds staff accountable for high-quality results using a formal process to measure progress.

Project Management: Develops plans and manages best practices through engagement of teams.

Functional Expertise: Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

• High School diploma required. College degree preferred.
• DCF 40 hours of training preferred.
• One to two years related experience preferred.
• Military affiliation ( Military Dependent, Veteran, Active Military, and etc.) preferred.
• Minimum age requirements may apply; for example, minimum age of 21.
• Fulfillment of state-specific hiring standards and completion of YMCA Program specific certifications.
• Ability to develop, train and implement quality developmentally appropriate activities.
• Ability to present a positive image for staff, participates, colleagues, supervisor and the community.
• Flexible and willing to adapt to changing needs.
• Strong interpersonal skills and team-oriented.
• Ability to relate effectively to diverse groups of people from all social and economic segments of

the community.

• Must pass Level 2 Background Screening. Level 2 is a fingerprint check of state and federal criminal history information conducted through the Florida Department of law Enforcement (FDLE) and Federal Bureau of Investigation (FBI). https://info.flclearinghouse.com

PHYSICAL DEMANDS

Sufficient strength, agility and mobility to perform essential functions of position and to safely supervise children's activities.