Highlights
The organization supports tens of thousands of employees through robust internal platforms and employs DevOps engineers, business analysts, enterprise programs analysts, and application developers who collaborate across large-scale, cross-functional technology teams. This client is a leading financial services and banking institution operating at enterprise scale across the United States, employing professionals across technology, operations, and corporate functions.
Numbers & Facts
| Location | Chicago, IL |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 2004 |
| Website | http://www.gttit.com |
Description
OpenText Developer - Production Support
Location: Chicago, IL
Onsite Flexibility: Hybrid 2 days on-site (Tuesday & Thursday)
Contract Details
- Position Type: Contract
- Contract Duration: 7 months (conversion to FTE intended after 6 months)
- Pay Rate: $70.00 $75.00 / Hour (USD)
- Shift / Schedule: Monday Friday, 9:00 AM 5:00 PM / 40 hours per week
- Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Summary
The Application Developer Expert will provide production support and project delivery for Enterprise Content Management (ECM) applications, primarily OpenText Content Server. This role partners closely with business and technology stakeholders to ensure application stability, resolve incidents, support enhancements, and deliver key initiatives.
Responsibilities include incident, problem, and change management; system upgrades and integrations; security and compliance adherence; and active participation in major incidents and disaster recovery events. The role requires strong ECM expertise, hands-on troubleshooting skills, and the ability to support both BAU operations and forward-looking technical projects.
Key Responsibilities
- Day-to-day production support for the Enterprise Content Management (ECM) platform
- Support and enhancement of OpenText Content Server and integrated applications
- Upcoming OpenText upgrade later this year
- Implementation of approved Single Sign-On (SSO)
- Application telemetry and monitoring integration
- Ongoing BAU user support (access issues, incidents, break/fix)
Required Skills
- 8 years of application production support experience
- Hands-on experience with OpenText Content Server (strongly preferred)
- Other OpenText ECM products (e.g., Documentum) acceptable if recent/relevant
- Experience with Enterprise Content Management / Electronic Document Management systems (ECM / EDMS)
- Strong troubleshooting and incident management skills
- Experience with ITIL processes (Incident, Change, Problem Management)
- Ability to support integrated enterprise applications
- Experience working in regulated environments with strong security standards
- Strong communication and relationship-building skills
- Ability to collaborate with cross-functional teams, vendors, and stakeholders
- Problem-solving and critical-thinking mindset
- Adaptable and comfortable in fast-paced production environments
- Ability to mentor and support junior/intermediate team members
- Proactive, dependable, and accountable
Preferred Skills
- Experience with OpenText upgrades and migrations
- Single Sign-On (SSO) integration experience
- Application monitoring / telemetry tools
- Azure or cloud technology familiarity
- SQL query writing
- File integration experience
- Audit support and documentation experience
Benefits
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client
This client is a leading financial services and banking institution operating at enterprise scale across the United States, employing professionals across technology, operations, and corporate functions. The organization supports tens of thousands of employees through robust internal platforms and employs DevOps engineers, business analysts, enterprise programs analysts, and application developers who collaborate across large-scale, cross-functional technology teams. With a strong emphasis on regulatory compliance, security, and continuous improvement, this institution ranks among the major financial institutions in North America.
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-13013 Industry: Software Engineering
#LI-Hybrid #gttjobs
About Company
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. GTT has been a leader in the staffing industry for over 22 years and is one of the largest staffing firms in the New England region. We are known for our Fortune 500 clientele and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Best Staffing Firm to Work for ( 2019 -2023)
SIA’s Fastest Growing Staffing Firm
Inc 5000 Company
NH Business Magazines Fast 5 fastest growing companies.