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Open Source Community Manager, Kiro Crew, Open Source Strategy & Marketing

Amazon.com Inc

  • Seattle, WA
  • 15 days ago

    Highlights

    We help AWS service teams effectively engage with open source communities, media, analysts, and customers-increasing the scope of our open source involvement and helping people understand why it matters. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Kiro Crew is an open source, persistent, self-evolving coding agent built on Kiro CLI. It started as an internal Amazon project where hundreds of engineers adopted it, filed bugs, contributed features, and shaped the product through direct feedback with the engineering team. That internal culture of contribution and trust is the foundation this role inherits.

    Now Kiro Crew lives on GitHub, and we"re opening this thriving internal community to the world. There"s already an engaged developer base, established contribution norms, and a product team accustomed to building with community input. What"s missing is someone to translate that internal energy into external growth among developers who don"t yet know the project.

    We"re looking for an Open Source Community Manager to own that transition. You"ll be the two-way bridge: representing the product to external developers while channeling their signal back to the team.

    Key job responsibilities

    Run the community day to day. Triage issues, moderate channels, answer and route questions, keep response times low.

    Build the newcomer-to-contributor pipeline. Design welcome flows, starter docs, good first issues, and mentorship. Shepherd PRs to merge, grow repeat contributors into trusted reviewers, and recognize top members through a champions program.

    Run recurring rituals. Community calls, office hours, AMAs, and challenges that turn visitors into regulars.

    Create content and represent the project. Publish blogs, tutorials, and samples. Show up at meetups, hackathons, and conferences with hands-on workshops.

    Amplify releases. Partner with engineering and DevRel to turn changelogs into launch stories across community channels and social.

    Drive audience growth. Identify channels that reach the right developers, run experiments, measure what brings contributors who stay, and double down on what works. Build ecosystem relationships with adjacent tools and frameworks.

    Be the community"s voice inside AWS. Bring developer pain points and opportunities into roadmap conversations. Partner with PMM to keep positioning grounded in how developers actually talk about the tool.

    Set the strategy. Define community health metrics and evolve the playbook as the project grows.

    About the team

    About the Team

    The Open Source Strategy and Marketing (OSSM) team includes veterans from top open source companies and foundations alongside passionate newcomers. We help AWS service teams effectively engage with open source communities, media, analysts, and customers-increasing the scope of our open source involvement and helping people understand why it matters.

    How You"ll Work

    You"ll own the community function for Kiro Crew: setting direction, bringing proposals, not waiting for assignments. You"ll partner closely with engineering, product, and product marketing: leaning on them for technical depth and roadmap context, while bringing them community signal, ecosystem context, and amplification. You"ll also coordinate with developer advocacy on events, content, and partner work.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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