Onsite Production Print Specialist and Fleet Coordinator - Southfield MI

Applied Innovation is seeking an On-Site Production Print Specialist & Printer Fleet Coordinator to support one of our valued client locations in the Southfield, MI area. In this role, you will oversee the day-to-day operations of the clients production print environment while also providing support for end-user printer and equipment service needs as they arise. The ideal candidate is dependable, detail-oriented, and customer-focused, with strong communication, problem-solving, and organizational skills.

Duties and Responsibilities:

• Print Center Management

• Operate high volume production print equipment and office equipment and accessories.

• Complete print production, delivery, and output requirement needs of the production Print Center

• Manage all site production print workflow needs

• Document creation capabilities

• Responsible for on-site inventory of production parts and supply items

• Equipment Fleet Management

• First responder/ First level triage

• Service call reporting and resolution

• Liaison with client IT

• Additional Responsibilities

• Excellent interpersonal, communication, and time management skills with the ability to meet time sensitive deadlines.

• Strong problem-solving skills and the ability to handle escalated issues professionally.

• Key contact for both the Applied Innovation Customer Loyalty Center, Service and Sales departments.

• Maintain daily logs & reporting.

• Perform other duties as assigned.

Education/Experience Requirements:

• High school diploma or equivalent.
• Strong ability to work collaboratively in a team environment.
• High attention to detail with the ability to multitask without sacrificing accuracy.
• Task oriented with the ability to manage multiple priorities effectively.
• Ability to work independently while maintaining accountability to team and customer goals.
• Experience in production print and inventory management helpful.
• Adaptable and able to thrive in a fast-paced environment.

What We Offer:

• Competitive pay

• Paid holidays, PTO, floating holiday, and paid volunteer time.

• Comprehensive benefits package starting on your 31st day of employement including:

• Medical, dental, and life insurance

• Short-term disability

• 401(k) with company match

• Career advancement opportunities in a growing, family-owned business.

This position requires background clearance along with client clearance requirements.