Onsite Printer Technician - White River Junction VT

Onsite Printer Technician - White River Junction, VT - - 51835

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Onsite Printer Technician - White River Junction, VT

General Information

City

Claremont, Enfield, Norwich, Quechee, White River Junction, Wilder, Windsor, Woodstock

State/Province

New Hampshire, Vermont

Country

United States

Date

Thursday, August 20, 2026

Working time

Full-time

Ref#

20040727

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Associate

Currency

USD - United States - US

Annual Base Salary Minimum

49811

Annual Base Salary Maximum

66000

The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:

This On-Site Associate "OSA" is responsible for the remediation and scheduled service of customer devices under contract. Provides quality service performance to meet or exceed Customer expectations resulting in a high level of Customer Satisfaction.

Responsibilities:

• Work within Lexmark's systems to accept and respond to dispatched service and supply calls within Customer Service Level Agreement (SLA) commitments.

• As necessary provide diagnostics, repair & maintain product(s) and accessories to Lexmark OEM's quality specifications.

• Provide regular and effective communications with customers to ensure awareness of call acceptance, Estimated Time of Arrival (ETA), status, and closure.

• Assist customer with any reported issues or questions on customer products.

• Be available for scheduling training on appropriate usage of customer products & features as requested

• Conduct repair and maintenance of Managed Output Devices and Total Service Call Procedures prior to leaving customer site. Compile all required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking.

• Manage local part inventory and maintain transactions.

• Collect Meter Reads on Devices as needed.

• Present a positive image through attire, communication skills and personal grooming.

Additional Responsibilities:

• Assist with occasional special activities/responsibilities/projects as requested and bandwidth permits.
• Work closely with Operations and Project Team's during implementation & deployment of print technology and support services, including inventory collection and management, Move, Add, Delete, Change (MADC) tracking, and consumables management while monitoring adherence to all SLAs.
• Conduct Train-the-Trainer for backup purposes.
• Coordinate support for improved service diagnostics.
• Assist with printer assessments as necessary to optimize the fleet aligned to customer standards.

Experience & Skills:

• 2 - 5 years experience servicing printers, hard copy devices, or imaging products preferred.
• Strong electro-mechanical aptitude.
• Excellent driving record
• Valid driver's license
• Reliable Transportation Required
• Sound administrative & computer skills
• Microsoft Office Suites experience
• Experience and detailed knowledge of Lexmark products is desirable
• Ability to frequently and properly lift 60 pounds
• Successful government background check required.

How We Set You Up for Success

• Full onboarding and technical training

• Access to support tools and advanced remote monitoring systems

• Career development with regular reviews and improvement plans

• Adherence to client compliance and training programs (e.g., HIPAA, security)

What We Offer

• Competitive hourly compensation with overtime potential

• Comprehensive benefits from day one (medical, dental, vision, life insurance)

• 401(k) with company match

• Paid time off, holidays, and personal days

• A culture that prioritizes flexibility, safety, and work-life balance

With Our Technology, Build Your Future at Xerox. Apply Now.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at https://www.xerox.com/en-us/jobs/connection and explore our commitment to connection and belonging! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxTARecruiting@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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