Onsite Maintenance Engineer

Active DoD Top Secret/SCI clearance is required to be considered for this opportunity.

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

The Onsite Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

Day-To-Day Responsibilities:

• Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration, and reliable operation of computer systems, including fixing network issues along with updating equipment and software.
• Provide technical support in the management of networks, software, hardware, configurations, and architectures
• Troubleshoots moderately complex system hardware and software issues.
• Trains end users on the proper use of hardware and software.
• Performs software installations and upgrades to operating systems and layered software packages.
• Monitors and tunes systems to achieve optimum performance levels.
• Ensures workstation/server data integrity by implementing standard software and hardware solutions.
• Ensure data/media recoverability by following a schedule of system backups and database archive operations.
• Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Ensures that performance and security of computers meet the needs of network users.
• May evaluate existing systems and assist with planning long-term strategies.
• May coach and provide guidance to less-experienced professionals.
• May serve as a team or task lead.
• Supports design and planning of mobile and deployable network communications systems.
• Provides support to the USCENTCOM COOP.
• Installs laptop load set configurations including unique user profiles on all relevant mobile kit components within the scope of this task and update and modify these configurations or profiles as needed.
• Maintains accurate inventory data of all equipment included in deployable communications suites and any spare equipment.

WHAT WE’RE LOOKING FOR

Must-Haves:

• Active DoD Top Secret/SCI clearance is required to be considered for this opportunity
• Technical Training, Certification(s) or Degree, 10+ years of experience

Nice-To-Haves:

• CCNA
• Microsoft Certifications
• A+, Net+

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays, sick days, and personal days
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.