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Onsite IT Support

Quality Supply And Tool Co., Inc.

  • Indianapolis, IN
  • 5 days ago
  • $55,000–$75,000 Per Year
  • Full-time

Highlights

Candidates must have prior experience working in the IT industry and have the understanding of the day-to-day operations of a small business. We are seeking well qualified IT candidates.

Numbers & Facts

LocationIndianapolis, IN
Job TypeFull-time
Salary$55,000–$75,000 Per Year
Company Size51 - 200
HeadquartersIndianapolis, IN, US
Websitehttps://www.qualitysupplyandtool.com/

Description

We are seeking well qualified IT candidates.  Candidates must have prior experience working in the IT industry and have the understanding of the day-to-day operations of a small business.  This is an in-person position.  

Job Responsibilities

The ideal candidate must be able to interact with fellow employees as well as external 3rd party IT support companies under contract.  Some common tasks would include, but not limited to, setting up PC's, printers and other hardware.  Troubleshooting and fixing hardware issues that arise.  Working with 3rd party IT providers on IT projects.  Troubleshooting connectivity issues with Ethernet and WIFI systems, including access points.

Qualifications

A good, prospective candidate should have-

  • Strong computer troubleshooting and problem-solving skills.
  • Working knowledge of Windows, Microsoft 365, Outlook, Teams, printers, mobile devices, and common business applications.
  • Basic understanding of computer hardware, networking, cybersecurity, user accounts, and permissions.
  • Ability to communicate technical information clearly to employees with varying levels of technical experience.
  • Strong customer-service, organizational, and documentation skills.
  • Ability to work independently, prioritize support requests, and escalate complex issues appropriately.
  • Previous IT support experience preferred.
    CompTIA A+, Microsoft, or similar industry certification preferred but not required.

Benefits

Paid Time-Off, Life Insurance, 401K Match, Paid Sick Days, Parking, 401K, Medical, Dental, Vision

About Company

 Quality Supply And Tool is a customer service driven distribution company.  We pride ourselves in high customer service levels!  If you too are driven to provide excellent service, please apply.

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