Onsite Customer Service- Recruiter

ABOUT INTELLISOURCE

IntelliSource is a national outsourcing partner specializing in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management. With deep roots in high-volume fulfillment, distribution, and manufacturing operations, IntelliSource delivers end-to-end solutions that drive measurable results - on time and on target. We bring the sophistication of a national firm with the responsiveness of a regional partner.

ABOUT THIS ROLE

As an Onsite Recruiter, you play a pivotal role in shaping our workforce and driving operational success. Serving as the face of the organization to prospective talent and customers, you are responsible for attracting, engaging, and hiring high-quality candidates while delivering a seamless and positive experience. You will partner closely with hiring managers, onsite leadership, and HR stakeholders to build strong talent pipelines, execute hiring strategies, and ensure employees are set up for success from day one through ongoing engagement. Our recruiting team has a goal to hit recruiting metrics 100% of the time.

JOB DUTIES AND RESPONSIBILITIES

• Manages the full recruitment lifecycle from requisition through offer acceptance, ensuring a smooth and efficient hiring process.
• Conducts proactive sourcing using diverse strategies to attract high-quality candidates, including referral campaigns and creative outreach.
• Screens applicants, conducts interviews, and evaluates candidates' skills, experience, and cultural fit.
• Coordinates and schedules interviews with hiring managers and facilitates hiring decisions.
• Utilizes Applicant Tracking Systems (ATS) to manage candidate pipelines, track progress, and maintain compliant records.
• Administers offer management, including extending offers, coordinating pre-employment steps, and closing candidates.
• Manages pre-employment processes including background checks, drug screenings, reference checks, and required documentation.
• Supports new hire check-ins, training coordination, and compliance requirements for all employees.
• Maintains accurate job requisition files, candidate records, and documentation in accordance with company policies and regulations.
• Ensures recruiting and hiring practices remain compliant with federal, state, and company guidelines.
• Organizes and participates in onsite recruiting events and hiring initiatives.
• Provides ongoing support to onsite leadership with employee relations, communication, and payroll-related inquiries.
• Communicates proactively with site teams and leadership, delivering excellent customer service.
• Tracks and reports on recruiting activity, including daily and weekly metrics, ensuring performance goals are met.
• Performs additional duties as assigned to support recruiting and onsite operations.
• Generate referral campaigns to help with robust candidate pipelines
• Submits daily / weekly recruiting reports to internal leadership team.
• Performs other related duties as assigned or requested.

QUALIFICATIONS

• Education
  • High school diploma or equivalent required.
  • Bachelor's degree preferred.

• Experience Required
  • Customer service experience
  • Strong organizational skills
  • Ability to communicate effectively

• Preferred Qualifications
  • Experience in high-volume, onsite, or light industrial recruiting environments.

• Physical Requirements / Work Conditions
  • Primarily works in an office or onsite environment, requiring extended periods of sitting and computer use.
  • Frequent use of phone and computer systems for communication and data entry.
  • Ability to participate in onsite recruiting events, which may involve standing and engaging with large groups.
  • May require coordination across shifts and occasional travel to recruitment events or other locations.

COMPENSATION & BENEFITS

• Competitive hourly salary rate commensurate with experience

• Full benefits package including medical, dental, and vision coverage; 401K and more

WE ARE INTELLISOURCE

At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years.

EOE STATEMENT

IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.

Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.