At Dreams Travel CR,
we are passionate about helping travelers create unforgettable experiences. As
an Online Travel Coordinator, you will play a key role in supporting clients throughout the
entire travel process—from the moment they begin planning until they safely
return home.
Your goal is to
ensure every travel experience is smooth, organized, and enjoyable. You will
assist with travel arrangements, answer questions, manage updates, and provide
guidance so travelers feel confident every step of the way. By understanding
each client’s preferences and expectations, you will help coordinate trips that
match their needs and create memorable journeys.
Key Responsibilities
- Handle incoming inquiries via
email, phone, and messaging platforms.
- Assist clients with itinerary
updates, travel questions, and general trip coordination.
- Provide clear information
about destinations and travel requirements.
- Confirm trip details and
follow up with clients before departure.
- Collect feedback and maintain
communication after travelers return.
- Resolve concerns with
empathy, patience, and timely communication.
Benefits
- Fully remote position with
flexible scheduling.
- Access to training resources
and exclusive travel perks.
- Supportive and collaborative
team environment.
- Opportunities for
professional growth within the travel industry.
What We’re Looking For
- Strong written and verbal
communication skills.
- Customer service experience
preferred but not required.
- Excellent attention to detail
and organizational abilities.
- Comfort learning and using
digital tools and online systems.
- Genuine passion for travel
and helping others create great experiences.