Online Trade Assistant

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations.

Title:

Online Trade Assistant

Location:

Corporate Office / Boston Heights, OH

Reports To:

Online Sales Manager

Direct Reports:

N/A

Description:

We are seeking an industry experienced sales/operation professional to join our team. The Arhaus Furniture Online Trade Assistant who is responsible for assisting our Online Trade Manager with business needs while promoting our luxury, high-end products to the Trade and supporting design projects. The ideal candidate will be energetic, driven and polished with a proven track record of managing multiple accounts, developing customer relationships and cultivating sales channels. This role is located onsite with a hybrid schedule at our Corporate Office in Boston Heights, OH.

Essential Duties & Responsibilities:

Key fundamental skill sets for this role will be:

• Assist our Online Trade Manager by working with all trade members as they call our web sales department by selling & servicing all their request including; quotes, order entry and memo sample request, product research.
• Monitor all orders, collect balances and schedule deliveries on behalf of the Online Trade Manager.
• Work with Arhaus logistics to meet all deadlines designers may have.
• Assist the Online Trade Manager to network internally and externally to build active trade list.
• Assist in attaining Sales goals and grow the trade business for the web sales team.
• Assists in maintaining the web sales trade materials and tax documents.
• Working alongside our web sales and support team and collaborating with team members to service all trade.
• Multi-task and grow the trade business for Arhaus while Simultaneously assist current trade professional with quotes, outstanding orders, delivery scheduling, swatches and product request information.
• Actively look for ways to improve the customer journey and the service we provide.

Requirements:

• Excellent written and verbal communication including professional email writing.
• Detail oriented and strong organizational skills a must.
• Must understand the trade/design business and speak professionally to their needs.
• Works well independently and collaboratively.
• Strong emphasis on quality.
• Must be willing to have a flexible schedule to tailor to the needs of the trade business.
• Proficient in Microsoft Office Suite
• Strong written and verbal communication skills
• Highly organized. Excellent follow-up and follow-through skills
• Ability to work effectively with a team or independently

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

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