Online Learning Assistant (OLA) - Center for Teaching and Learning

Requisition IDreq38434 Working TitleOnline Learning Assistant (OLA) - Center for Teaching and Learning Pay$13.78 Hourly CampusMain - Albuquerque, NM DepartmentCTL General Administrative (521B) Employment TypeStudent Employment Student Type StatusNon-Exempt Background Check Required For Best Consideration Date11/20/2026 Position Summary

This application is for Spring 2027 hiring only.

CTL Student Learning Assistance is available to UNM students enrolled in undergraduate classes. Our mission is to enrich the academic climate at UNM and create lifelong learners.

Online Learning Assistants (OLAs) offer academic support to students enrolled in specific online courses within Canvas. OLAs are students who have previously completed the course they will support, or excel in the subject area, and serve as mentors and tutors, providing guidance and course-related assistance to current students under the supervision of the course instructor and OLA supervisor. As part of the CTL team, OLAs participate in mandatory weekly trainings focused on developing their skills as effective facilitators of student learning.

Online Learning Assistant Job Description:

• Work directly with the course instructor to provide customized support for students.

• Facilitates student learning by helping students understand their learning process, redirecting questions, and modeling metacognitive strategies.

• Helps students develop transferable academic skills and best practices for success in online learning environments.

• Creates a welcoming and inclusive environment.

• Plans and conducts learning sessions at the request of the instructor.

• Understands and guides in navigating a fully online course in Canvas.

• Identifies and creates electronic resources such as study guides, discussion posts, announcements, and video tutorials.

• Collects and submits data under OLA team data submission guidelines

• Participate in CTL training program and professional development opportunities.

• Weekly training is mandatory. OLAs must be available on Friday afternoons from 3-4:30pm.

CTL Online Learning Team seeks applicants who are:

• Compassionate

• Empathetic

• Intentional

• Adaptable

• Attentive to Detail

• Encouraging

• Strengths-based

Minimum Qualifications Preferred Qualifications Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

IMPORTANT: Within a week after you apply in UNMJobs, our hiring manager will email you a post-application questionnaire. Depending on the position, you may be required to attach/submit certain documents (For example: Transcripts, cover letter, work study award, etc.). Full details will be on the form. Your questionnaire and documents must be submitted before your application is considered.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.