Online | Client Services Coordinator

Destination Careers

  • Boston, Massachusetts
  • 7 days ago

    Highlights

    Responsibilities Assist clients with general questions, planning support, and coordination of booking details Provide excellent customer service through email, phone, and messaging Support clients with organizing trip preferences, dates, and experience options Help gather information needed for itineraries, reservations, and service selections Maintain accurate client and booking notes within our systems Communicate professionally to ensure a smooth, positive travel-related experience Stay informed about available destinations, suppliers, and service offerings Support follow-up, confirmations, and administrative tasks Work collaboratively with the team to ensure client satisfaction Skills & Qualifications Strong communication and customer service skills Ability to work remotely and manage your own schedule Organized, detail-oriented, and comfortable using online tools Professional, reliable, and self-motivated No prior experience required — full training provided What We Provide Comprehensive training and ongoing support Access to online tools, systems, and resources Flexible remote schedule One-on-one guidance to help you grow Supportive team environment Work Environment This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. $40,000 - $60,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

    Numbers & Facts

    LocationBoston, Massachusetts
    Websitehttps://www.destinationknot.co

    Description

    We are seeking a detail-oriented and service-focused Client Services Coordinator to support clients with planning assistance, booking coordination, and general customer care. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a remote, flexible work environment.
     
    Responsibilities
    Assist clients with general questions, planning support, and coordination of booking details
    Provide excellent customer service through email, phone, and messaging
    Support clients with organizing trip preferences, dates, and experience options
    Help gather information needed for itineraries, reservations, and service selections
    Maintain accurate client and booking notes within our systems
    Communicate professionally to ensure a smooth, positive travel-related experience
    Stay informed about available destinations, suppliers, and service offerings
    Support follow-up, confirmations, and administrative tasks
    Work collaboratively with the team to ensure client satisfaction
     
    Skills & Qualifications
    Strong communication and customer service skills
    Ability to work remotely and manage your own schedule
    Organized, detail-oriented, and comfortable using online tools
    Professional, reliable, and self-motivated
    No prior experience required — full training provided
     
    What We Provide
    Comprehensive training and ongoing support
    Access to online tools, systems, and resources
    Flexible remote schedule
    One-on-one guidance to help you grow
    Supportive team environment
     
    Work Environment
    This remote role offers flexible hours and involves assisting clients with planning needs, coordinating details, and helping create smooth, enjoyable experiences. This position is performance-based and ideal for individuals who enjoy travel-related work and independent scheduling.
    $40,000 - $60,000 a year
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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