Online Chat Support

Charles and Oak Brook (Alter Brewing + Kitchen), they combine scratch-made, beer-inspired dining with a diverse rotation of handcrafted ales, lagers, and seasonal brews in an approachable, neighborhood-centered atmosphere. Alter Brewing Company is an independent craft brewery founded in Downers Grove, Illinois, focused on creating a welcoming community space paired with quality, creative craft beer.

Alter Brewing Company Urgent Hiring: Immediate Opening for a Highly Skilled Online Chat Support Specialist

Are you looking for a fun and dynamic remote job where you can engage with customers in a positive and enthusiastic environment? Do you enjoy helping others and being part of a loving community that values creativity and quality?

Join Alter Brewing Company, an independent craft brewery known for its delicious brews and welcoming atmosphere. As a talented Online Chat Support Specialist, you will play a key role in providing exceptional customer service while enjoying great benefits and opportunities for growth. This fully remote position offers paid training, bonus pay, and a chance to be part of a passionate team dedicated to craft beer and community.

What You’ll Do

• Provide friendly and efficient online chat support to customers
• Answer questions about products, orders, and company offerings
• Resolve customer issues with enthusiasm and professionalism
• Maintain positive communication that reflects our brand’s welcoming spirit

What We Offer

• Fully remote work with flexible scheduling including weekends and weekdays
• Comprehensive benefits: health, dental, vision, disability insurance, and 401k
• Paid time off and paid training to help you succeed
• Bonus pay opportunities for outstanding performance

Who You Are

• A motivated, enthusiastic individual with a high school degree or equivalent
• Excellent communicator who enjoys helping others and solving problems
• Comfortable working independently in a fast-paced, fully remote environment
• Passionate about delivering a fun and loving customer experience

Location: United States

If you’re ready to join a dynamic team and grow your career with Alter Brewing Company, apply now to become our next Online Chat Support Specialist!

Alter Brewing Company is an independent craft brewery founded in Downers Grove, Illinois, focused on creating a welcoming community space paired with quality, creative craft beer. Expanding to include full-service kitchen brewpub concepts in St. Charles and Oak Brook (Alter Brewing + Kitchen), they combine scratch-made, beer-inspired dining with a diverse rotation of handcrafted ales, lagers, and seasonal brews in an approachable, neighborhood-centered atmosphere.

Salary

$30.00 - $35.00 per hour

Benefits

Bonus pay, Paid time off, Health insurance, Dental insurance, Vision insurance, Disability insurance, 401(k), Paid training

Remote Type

Fully Remote

Job Type

Full time, Part time

Schedule

Weekend availability, Monday to Friday