Oncology Treatment Coordinator - Infusion Services - Day

Duties and Responsibilities

• Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices.
• Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures.
• Coordinates and schedules oncology treatments and verifies authorization prior to scheduling.
• Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately.
• Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed.
• Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management.
• Exhibits excellent customer service while being able to multitask under pressure.
• Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors.
• Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized.
• Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis.
• Acts as a liaison and resource for internal and external departments and staff for treatment scheduling.

Common Expectations:

• Always adheres to the Code of Conduct in all aspects of job performance.
• Maintains confidential information.
• Maintains professional growth and development.
• Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes.
• Participates in administrative staff meetings and attends other meetings as assigned.