Onboarding Specialist
Location: Tampa, Florida (Partial Remote)
Role Overview
The Onboarding Analyst is responsible for coordinating end-to-end preboarding and onboarding activities for employees and contingent workers. This role serves as a central pointof coordination across candidates, hiring managers, and various internal departments to deliver a seamless and compliant onboarding experience. The analyst will initiate and coordinate onboarding activities, monitor case status, manage communications, and support readiness activities from preboarding through Day 1.
Key Responsibilities
- Coordinate end-to-end preboarding and onboarding activities for employees and contingent workers, ensuring adherence to company policy and governance standards.
- Initiate onboarding workflows and monitor cases to ensure timely completion of required activities.
- Track onboarding progress and proactively manage follow-up activities, escalations, and outstanding requirements.
- Serve as the primary point of contact for candidates, contingent workers, hiring managers, and cross-functional onboarding partners.
- Provide regional and time zone-aligned onboarding support across multiple worker populations and business units.
- Support onboarding access gating controls to help ensure required activities are completed prior to worker activation or access provisioning.
- Coordinate identity verification activities through onboarding and Day 1 processes.
- Support employment eligibility or right-to-work verification requirements where applicable.
- Partner with internal teams to resolve onboarding issues and delays.
- Ensure onboarding records and documentation are maintained in accordance with company standards and audit requirements.
- Identify process improvement opportunities to enhance onboarding efficiency, compliance, and candidate experience.
Required Qualifications
Education: A Bachelor's degree in Human Resources, Business Administration, or a related field is required.
Experience: A minimum of 3+ years of experience supporting onboarding operations, HR operations, workforce administration, or related operational functions is required.
Technical Skills: Proficiency with Microsoft Word is required.
Preferred Qualifications
- Experience working in a regulated or compliance-driven environment.
- Experience coordinating onboarding or workforce administration activities for both employees and contingent workers.
- Strong organization and coordination skills with the ability to manage multiple onboarding cases simultaneously.
- Attention to detail and the ability to manage sensitive and confidential information.
- Communication and customer service skills with the ability to partner effectively across multiple teams.
- Ability to manage multiple priorities in a high-volume operational environment.
- Experience with HRIS and onboarding technologies, including Fieldglass and Oracle.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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