Highlights
Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture.
Numbers & Facts
| Location | Louisville, KY |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1997 |
| Website | http://trilogyhs.com/ |
Description
JOIN TEAM TRILOGY
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
POSITION OVERVIEW
The Onboarding Program Manager leads the design, coordination, and continuous improvement of onboarding across the organization. This role is responsible for creating a consistent, scalable, and high-quality onboarding experience that strengthens employee readiness, engagement, and retention.
- Leads onboarding programs across campus, home office, and support services.
- Oversees orientation delivery and ensure consistency across all locations.
- Coordinates onboarding communications, materials, and employee experience.
- Owns onboarding during the blue badge period, including structure and expectations.
- Develops and maintains standardized job specific onboarding checklists.
- Partners with subject matter experts to review and update onboarding content.
- Tracks onboarding completion, participation, and overall effectiveness.
- Manages onboarding content updates, compliance packets, and documentation.
- Leads training and support for facilitators through train the trainer efforts.
- Identifies and implement improvements to strengthen onboarding consistency and impact.
- Partners with cross functional teams to align onboarding with operational needs.
- Monitors onboarding feedback and metrics to drive continuous improvement.
- Other duties as assinged
Qualifications:
- Bachelor Degree
3-5 years of experience
Travel: Yes: Minimally, as required (Typically less than 10%)
LOCATION
US-KY-Louisville
Trilogy Health Services
303 N. Hurstbourne Parkway
Louisville
KY
BENEFITS
- Competitive salaries and weekly pay
- 401(k) Company Match
- Mental Health Support Program
- Student Loan Repayment and Tuition Reimbursement
- Health, vision, dental & life insurance kick in on the first of the month after your start date
- First time homebuyers' program
- HSA/FSA
- And so much more!
LIFE AT TRILOGY
Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.
Six months of training, orientation and fun!
We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.
ABOUT TRILOGY HEALTH SERVICES
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.
About Company
Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.
At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.†Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.
The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.
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