Overview
The Onboarding Coordinator provides essential administrative support to the recruiting team by managing the end-to-end pre-employment and onboarding process for new hires and serves as a primary point of contact for candidates and team members, delivering responsive support via email, phone, and in-person interactions. The Onboarding Coordinator is responsible for administering background checks and drug screenings, coordinating onboarding activities through electronic systems, and ensuring timely completion of all pre-hire documentation and compliance requirements, including E-Verify processing.
Job Duties
- Coordinate new hire onboarding efforts through electronic onboarding system and maintain regular contact with new hires to ensure completion of assigned pre-hire activities prior to scheduled start dates. (Essential)
- Attach notes, assessment results, and other relevant documentation to candidate profiles in the applicant tracking system. (Essential)
- Administer pre-employment screening process including initiating and reviewing background check and drug screening; analyze results to ensure minimum hiring requirements are met. (Essential)
- Maintain the E-Verify process for all new hires. (Essential)
- Provide email, phone, and in-person support to address team member and candidate inquiries. (Essential)
- Ensure accurate and timely completion of information and documentation necessary to complete the pre-hiring process. (Essential)
- Design and distribute marketing flyers to locations for advertising of vacancies
- Support the maintenance and organization of team member files.
- Complete special projects related to recruiting as assigned.
- Provide general administrative support to the recruiting team.
- Maintain and update onboarding resources by creating and refreshing reference guides, process documentation, and manager-facing materials to support a consistent and successful new-hire experience
- Administer background checks for current team members at the request of Team Relations, including follow-up on reported violations and documentation of outcomes
- Track and report onboarding completion metrics, identify delays or compliance gaps, and escalate unresolved items to appropriate stakeholders.
- Other duties as assigned.
Requirements
- High School Diploma or GED (Preferred)
- Bachelors Degree in Human Resources or business-related field (Required)
- 1 year in administrative support experience (Required)
- 1 year in human resources experience (Preferred)
- 1 year in experience administering background checks or pre-employment screening processes (Preferred)
- 1 year in experience working with E-Verify or I-9 compliance procedures (Preferred)
- Strong computer skills with working knowledge of Microsoft Word, Outlook, and Excel
- Ability to work independently and collaboratively as part of a team
- Ability to multitask and manage multiple tasks simultaneously
- Strong organizational skills with the ability to prioritize tasks effectively
- Ability to handle sensitive information and maintain confidentiality
- Basic knowledge of HR functional areas
- Excellent verbal and written communication skills
- Highly driven and goal-oriented with a proven ability to meet established goals
- Must have a valid drivers license
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental and Vision Plans
- On-Site Fitness Center
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life, Accidental Death & Dismemberment Insurance and Dependent Life
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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