Onboarding & Candidate Success Specialist We are seeking a detail-oriented and people-focused
Onboarding & Candidate Success Specialist to join our team in Garfield Heights, OH. This full-time position is ideal for someone who enjoys coordinating details, keeping processes moving, and ensuring new hires have a great start on assignment.
Join our staffing firm where youll take the lead on
post-offer onboarding and placement setup; handling the administrative and compliance steps after a candidate accepts an offer so our Recruiters can stay focused on placing talent. Youll guide candidates through onboarding, ensure required screens and verifications are completed (drug test coordination, E-Verify, etc.), and provide consistent
touchpoints once theyre working, including first-day confirmations, first-day check-ins, and ongoing bi-weekly check-ins. If youre organized, responsive, and thrive in a fast-paced environment, we want to hear from you!
Hours
Monday - Thursday, 8:00am to 5:00pm
Pay Key Responsibilities Post-Offer Onboarding & Placement Setup
Take ownership of the process once a candidate accepts a job offer, ensuring a smooth transition into active assignment status
Coordinate and track onboarding steps including (as applicable):
Drug screen scheduling and completion tracking
E-Verify completion and documentation
Completion of new-hire paperwork and required forms
Any client-specific onboarding requirements (PPE, policies, site rules, etc.)
Ensure candidates are fully prepared with start-date details: reporting time, location, manager contact (when provided), dress code, safety requirements, and expectations
Maintain accurate, complete documentation and status updates throughout the onboarding process
Candidate Touchpoints While On Assignment
Conduct pre-start confirmations to ensure the employee is prepared and ready to show up on day one
Complete first-day check-ins to confirm arrival, address issues quickly, and support a strong start
Perform consistent bi-weekly check-ins (or cadence required by branch/client) to support attendance, engagement, and retention
Escalate concerns (attendance, performance, job fit, safety, employee relations) to the appropriate Recruiter/Account Manager promptly
Administrative & ATS Management
Update and maintain all onboarding and assignment-related information in the ATS system
Ensure compliance-related documentation is complete, accurate, and stored appropriately
Communicate clearly with internal teams (Recruiters, Client Success Specialists, Branch Managers) to keep onboarding and assignment workflows moving
Support additional administrative tasks related to active placements as needed (start confirmations, documentation follow-up, client requirements, etc.)
Minimum Requirements
High School Diploma or equivalent experience (required)
Valid Drivers License (required)
Strong administrative coordination experience in a fast-paced environment (staffing, HR, onboarding, operations, or customer service)
Ability to manage confidential information with professionalism and discretion
Strong attention to detail and follow-through
Excellent written and verbal communication skills
Strong time management skills and the ability to prioritize multiple active onboarding workflows at once
Outstanding customer service mindset; supportive, calm under pressure, and solution-focused
Nice to Have Skills
Experience in staffing, HR onboarding, or employee coordination
Familiarity with E-Verify processes and employment eligibility documentation
Previous experience using ATS systems or HRIS platforms
Preferred Education and Experience
Prior experience in staffing, HR, onboarding, operations, or high-volume customer service preferred
Benefits
Medical, Dental, and Vision insurance
Paid Time Off after 30 days
Team focused on coaching and development
Career advancement opportunities
Apply now to join our team and help us create an exceptional start-and-stay experience for our employees! You can view all our jobs at https://careers.employtemps.com/.
Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws. #INDINT