On-Call Victim Advocate (Casual Part-time)

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking an On-Call Victim Advocate provides direct services to sexual assault victims including crisis counseling, advocacy, and support by delivering service that is culturally competent, strength-based, and client directed. The On-Call Victim Advocate provides afterhours hotline and in-person crisis response on nights, weekends, and holidays. Their priority is to provide 24/7 crisis intervention, and the position does not maintain their own caseload. The On-Call Victim Advocate is expected to work closely with program leadership and the team to ensure that the Sexual Assault Center is providing the appropriate services and meeting the needs of sexual assault victims and their families and friends.

Responsibilities and Duties

Demonstrate Family Services' Core Values and Behaviors in the work you do while fulfilling Family Services mission to Protect, Heal and Care. Responsibilities will be performed within our policies, procedures and guidelines.

• Provide advocacy, support, information, and referrals to victims of sexual assault victims and their families, both over the phone and in-person.
• Provide options for reporting and accompany victims during law enforcement interviews and forensic evidence collection at the hospital.
• Document all client activity and relay activity to Program Supervisor by the following business day.
• Assist with the community outreach and prevention education, when needed.
• Provide information to sexual assault victims and their families regarding the legal system, Crime Victim's Compensation, and victim's rights.
• Perform any other duties as assigned.

Qualifications:

Minimum Education: High School Diploma

Minimum Experience: 0-1 years of experience working in a social services field.

Preferred Experience: 1-3 years of experience working with sexual assault survivors or similar

experience.

Qualifications:

• Must be at least 18 years of age.
• Valid Wisconsin Driver's License, with reliable personal vehicle. Maintain required auto insurance and acceptable driving record requirements.
• Maintain a 30-minute response time to downtown Green Bay while on-call.
• Strong interest in working with sexual assault victims both adults and children.
• Ability to work under stressful situations.
• Outgoing with strong communication skills.
• Demonstrate efficient problem solving skills and able to work independently.
• Represent the Sexual Assault Center in a professional manner.
• Ability to recognize and control one's own biases.
• Ability to maintain confidentiality.
• Commitment to the ethical treatment of clients.
• May not have utilized SAC advocacy services for 1 year prior to applying.

Minimum Time Requirements

• Completion of Advocate Training-Part 1, mandatory trainings, and approximately four in-person training sessions (approximately 40 hours)
• Minimum of 40 hours per month of on-call shifts
• Attend at least one staff meeting per month
• Meet at least once a month with Program Manager for supervision

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!

Come join our team! Enjoy a $3/hour shift differential while working 2nd, 3rd and all Weekend shifts.