Portland Harbor Hotel, a Colwen Hotels Property, is in search of friendly and professional On-Call Banquet Servers to join our team. In this role you will be responsible for providing smooth and efficient food service to guests during events.
General Responsibilities:
- Ensure banquet rooms are set according to banquet event orders and management specifications.
- Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
- Take orders from guests and deliver to appropriate person to execute.
- Review and understand event plan at beginning of each shift.
- Maintain knowledge of all menu items and composition.
- Delivers food, beverages, condiments, and other requested items.
- Ensure that food is prepared correctly and to the guest’s satisfaction; return incorrect or improperly cooked items to the kitchen.
- Collect plates and clear table as guests finish their meal.
- Adhere to all applicable Colwen and brand standards for food and beverage service and compliance with state liquor policies.
- Clean designated areas in accordance with defined procedures.
- Ensure sideboards are adequately stocked.
- Set tables to standards, and that all items are clean and in good repair.
- Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Perform other related duties as assigned.
Requirements:
- Excellent interpersonal and customer service skills, ability to solve problems
- Previous server experience preferred
- Ability to operate point-of-sale system
- Ability to work quickly and efficiently
- Organizational and time management skills
- Ability to work with a team
- Ability to maintain personal hygiene
- Must be able to lift, balance and carry trays of food weighing up to 25 pounds
- Ability to work varied hours, including nights, weekends and holidays
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V