On-Call Academic Advising Clerk (Applicant Pool)

Posting Details ================

Position Information -------------------

• Job Title: On-Call Academic Advising Clerk
• Applicant Pool: Various

Job Summary ------------

The On-Call Academic Advising Clerk is responsible for providing clerical support for the Advising front desk, including but not limited to:

• Greeting and assisting students
• Performing daily office functions
• Providing overall clerical support

Other functions of this position include:

• Answering and handling incoming phone calls
• Supplying students with appropriate Schoolcraft College forms and/or publications
• Scheduling appointments
• Directing students and the public to appropriate rooms, facilities, duplicating materials, and distributing mail to the appropriate mailboxes.

This position averages 20-25 hours per week.

Schoolcraft is a comprehensive open-door community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

Job Duties ------------

• Provide clerical support for the Advising Front Desk
• Greet & assist students
• Answer incoming phone calls
• Schedule appointments

Required Qualifications ----------------------

• High school diploma
• Customer service experience

Preferred Qualifications ----------------------

• College course work

Physical Requirements ---------------------

Schoolcraft College is an AAEEO Employer. In-Person This position requires the employee to be onsite at Schoolcraft.

Writing Skills -------------

• Ability to write reports, business correspondence, and procedure manuals

Language Skills -------------

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations

Communication Skills -------------------

• Ability to effectively present information and respond to questions from prospective and current employees and groups of managers

Mathematical Skills ------------------

• Ability to add, subtract, multiply, and divide with all units of measure using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percentage, and to draw and interpret bar graphs

Reasoning Ability -----------------

• Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands -----------------

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Office Environment -----------------

This role may involve being in a stationary position in front of a computer using a keyboard, mouse, or applicable equipment and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time and the use of hands and moving objects on occasion of up to 10-20 lbs. Specific vision abilities required may include close vision, color vision, and the ability to adjust focus. Noise Level The noise level in the work environment is usually moderate.

Salary -------

• 17 hours per week
• Variable but averages 20-25 hours per week

Posting Detail Information -------------------------

Posting Number: ACO161P Open Date: 02/01/2026 Close Date: Open Until Filled Yes Special Instructions to Applicants --------------------------------

A current cover letter and resume will be required at the end of the application process. Failure to upload required documents will result in an incomplete application. The number of candidates hired varies depending on departmental needs. Applications will be reviewed on an ongoing basis.

Supplemental Questions ----------------------

Required fields are indicated with an asterisk.

Documents Needed To Apply ---------------------------

• Required Documents: Resume, Cover Letter
• Optional Documents: Other 1, Other 2