Olive and Finch Manager (DEN Airport)

Job Description - Olive and FInch Manager (DEN Airport) Job Title: Manager Reports to: General Manager / Senior General Manager Employment Type: Full-Time / Exempt Eligible for Tips: No Security Clearance: Must pass a federal background check and fingerprinting toobtain a Denver International Airport (DEN) security badge. Sinceopening in 2013, our growing portfolio now includes restaurants, neighborhood cafés, afull-service bakeshop, a robust catering and events division, retail and grab-and-gooperations, and multiple locations at Denver International Airport.

Job Description - Olive and FInch Manager (DEN Airport) Job Title: Manager Reports to: General Manager / Senior General Manager Employment Type: Full-Time / Exempt Eligible for Tips: No Security Clearance: Must pass a federal background check and fingerprinting toobtain a Denver International Airport (DEN) security badge.About Olive & Finch CollectiveOlive & Finch Collective is a Denver-based hospitality group committed to fresh,chef-driven meals, exceptional guest experiences, and a people-first culture. Sinceopening in 2013, our growing portfolio now includes restaurants, neighborhood cafés, afull-service bakeshop, a robust catering and events division, retail and grab-and-gooperations, and multiple locations at Denver International Airport. At Olive & Finch, webelieve in inclusive leadership, sustainable growth, and nourishing both our guests andour teams.Position SummaryThe Manager supports the General Manager / Senior General Manager in overseeingdaily airport restaurant operations with a focus on front-of-house (FOH) leadership. Thisexempt, non-tip-eligible role is responsible for hiring, training, and staffing FOH teammembers, ensuring smooth execution of fast-paced service, and maintaining highstandards of safety, sanitation, airport compliance, and hospitality. The Manager alsoassists with cost control, terminal facilities management, and operational excellence,playing a key role in delivering Olive & Finch's mission within a unique, high-volumeairport environment.Key Responsibilities FOH Operations & Guest Relations: Oversee and support daily FOHoperations, serving as a role model for high-volume airport hospitality andmanaging escalated service recovery professionally in a fast-paced environment.9/19/25 Page 1 of 3NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualificationsassociated with the job. Team Development & Culture: Hire, train, schedule, and develop FOH staff,fostering a positive, inclusive, and professional culture of accountability. Airport Compliance & Safety: Uphold strict health, sanitation, safety, andDenver International Airport regulatory compliance standards throughout therestaurant. Financial & Cost Controls: Assist restaurant leadership with daily cost controls,including labor optimization, supplies, and operating expenses. Facilities Coordination: Ensure terminal facilities and equipment are properlymaintained; monitor cleanliness and coordinate with leadership to addresstechnical equipment triage and maintenance. Shift Leadership: Lead pre-shift meetings, provide in-the-moment coaching toFOH team members, and step in to lead shifts independently in the GeneralManager's absence. Systems Execution: Support the implementation of company systems,checklists, and training programs to maintain operational consistency and brandstandards. BOH Collaboration: Partner closely with Back of House (BOH) leadership toensure seamless communication, timing, and execution between FOH and BOH.Qualifications Airport Badging: Must be able to successfully pass the required federalbackground screening and fingerprinting process mandated by DenverInternational Airport to secure and maintain a DEN airport badge. Experience: 2-4 years of progressive restaurant management or leadershipexperience required. Experience in a high-volume airport, hotel, or complexhospitality environment is strongly preferred. Leadership Skills: Proven ability to lead, train, and develop diverse FOH teamswhile inspiring accountability. Operational Standards: Strong knowledge of guest service, food safety,sanitation, and high-volume airport operational standards. Financial Acumen: Solid financial savvy with experience in cost control, producttracking, and labor scheduling. Availability: Flexible availability including early mornings, evenings, weekends,and holidays to manage multi-shift airport operations.9/19/25 Page 2 of 3NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualificationsassociated with the job.Competencies / Core Values Guest-focused, team-oriented, and inclusive leader. Organized, detail-driven, and operationally disciplined. Calm, professional, and solutions-oriented under high-volume pressure.Reporting StructureReports to the General Manager / Senior General Manager. Directly supervises FOHstaff and supports overall airport restaurant leadership.Work Environment & Physical Requirements This is a hands-on leadership role requiring extended periods of standing,walking long distances across airport terminals, and active engagement with staffand guests in a high-volume restaurant environment. Must be able to bend, reach, lift up to 50 lbs., and actively manage the physicaldemands of multi-shift airport operations. Work environments include active dining areas, kitchens, walk-in coolers, drystorage, and airport concourses.Compensation & Benefits Salaried, exempt position (not tip-eligible). Competitive base salary based on experience. Bonus Eligible. Comprehensive Medical, Dental, and Vision insurance plans. Generous Paid Time Off (PTO) and accrued Sick Time (Up to 6 days per year). Company-funded retirement plan. Generous meal discounts and opportunities for advancement within a rapidlygrowing company.EEO & At-Will StatementOlive & Finch Collective is an Equal Opportunity Employer. Employment with Olive &Finch is at-will, meaning either the employee or the company may terminateemployment at any time, with or without notice or cause. This job description is not anemployment contract and may be updated as business needs evolve.