OHS Clinic and Claims Manager

Do you want to join a team that's changing the world? Do you have a strong background as an Occupational Health & Safety Clinic and Claims Manager? Then we're looking for you! Check out the job description and apply now! Put your skills to meaningful use, gain unique experience, and work with world-class team members with diverse backgrounds and expertise who share the same vision. Join the PECNA team today!

Occupational Health & Safety Clinic and Claims Manager

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Meet the Recruiter: Anh Martin

Summary: 

Join us at Panasonic Energy as we expand to De Soto, Kansas, where we’re building the world’s largest lithium-ion battery factory. This is an exciting opportunity to grow your career while contributing to the future of electric vehicles. As part of our team, you’ll help push the limits of battery technology, enhancing performance and efficiency in sustainable transportation.

Our state-of-the-art facility, just outside the Kansas City Metro, will be a hub for innovation in green energy solutions. If you're passionate about sustainability and eager to contribute to the electric vehicle revolution, we invite you to be part of our dynamic team. Join us and make a meaningful impact on the future of energy and transportation.

Job Summary: 

The OHS Clinic and Claims Manager oversees the organization's occupational health clinic operations and insurance claims programs for a high-volume, 24/7 lithium-ion battery manufacturing facility. This role is responsible for clinic vendor management, occupational health services, employee case management, workers' compensation coordination, and the administration of injury, property, liability, and environmental claims. The position collaborates closely with Operations, EHS, HR, Legal, healthcare providers, insurance carriers, and third-party vendors to promote employee health, reduce organizational risk, improve claim outcomes, and ensure regulatory compliance.

Essential Duties:

Functional Leadership & Operations:

• Oversee daily operations and service delivery of the onsite occupational health clinic
• Partner with clinic providers and vendor partners to ensure effective treatment, case management, and employee care
• Monitor clinic utilization, service levels, medical surveillance programs, and operational performance metrics
• Support employee health programs, medical testing, and occupational health initiatives
• Lead the administration and oversight of injury, property, liability, environmental, workers’ compensation, and builder’s risk claims from reporting through resolution
• Ensure timely and accurate reporting of claims to insurance carriers and maintain complete documentation within the Claims Management System
• Manage claim files, settlement status, reserves, communication histories, and supporting documentation in accordance with internal procedures
• Monitor claim costs, reserves, and settlements and provide recommendations to leadership based on financial analysis
• Track claims performance metrics and prepare loss run, benchmark, and claims trend reports
• Manage and coordinate OCIP enrollments and determine appropriate levels of coverage for new enrollees

Strategic Alignment & Continuous Improvement:

• Manage relationships and performance of occupational health vendors, clinic providers, TPAs, insurance carriers, and other claims-related service partners
• Establish performance expectations, service-level agreements, and key performance indicators for external partners
• Conduct regular business reviews with vendors to ensure quality, cost effectiveness, and alignment with organizational objectives
• Identify claim trends, root causes, and systemic risk exposures and develop risk mitigation strategies to reduce organizational losses
• Recommend and implement improvements to claims policies, procedures, and reporting processes
• Collaborate with insurance brokers and carriers during policy renewals, audits, claim reviews, and risk assessment activities
• Evaluate the performance of TPAs and external vendors and implement corrective actions when necessary
• Support organizational objectives through loss analysis, cost containment initiatives, and continuous improvement efforts

Team Development & Knowledge Sharing:

• Lead, mentor, and provide performance input for Claims personnel while promoting continuous learning and professional development
• Train internal departments on claims reporting procedures, documentation requirements, and claims handling best practices
• Share lessons learned and claims-related knowledge to improve organizational awareness and consistency

Cross-Functional Collaboration & Stakeholder Engagement:

• Partner with HR, EHS, Operations, and clinic providers to support return-to-work programs and employee case management activities
• Coordinate accommodation, work restrictions, and transitional duty discussions to facilitate safe and timely return-to-work outcomes
• Coordinate post-incident investigations with Operations, EHS, HR, and Legal to ensure thorough documentation and evidence collection
• Participate in safety committees, crisis response teams, and emergency response activities to provide claims guidance
• Serve as liaison between employees, medical providers, attorneys, insurance carriers, brokers, TPAs, and other stakeholders throughout the claims process
• Represent the organization in claims-related meetings, audits, mediations, insurance carrier reviews, and other stakeholder engagements
• Support and work closely with onsite medical clinic staff to assist injured workers and support employment-mandated medical testing

Quality, Safety, Compliance, & Risk Management:

• Ensure occupational health programs and medical surveillance activities comply with applicable OSHA regulations and company requirements
• Support medical monitoring, fitness-for-duty programs, respiratory protection programs, and employment-related medical testing
• Ensure compliance with insurance reporting requirements, regulatory standards, and internal claims management procedures
• Maintain accurate claim records and documentation in support of audits, litigation, and regulatory requirements
• Manage litigation strategy in coordination with Legal, including pleadings, discovery responses, settlement negotiations, and related legal activities
• Attend mediations, arbitrations, depositions, and trials as required
• Recommend and assist in the selection and management of legal counsel for complex claims
• Support OSHA compliance and workplace safety initiatives through claims analysis and investigation activities

Supervisory Responsibilities:

• Provide leadership, coaching, and performance management for direct reports
• Oversee clinic vendors, healthcare providers, third-party administrators, and other external service partners to ensure effective service delivery and organizational alignment

Travel Requirement:

• Occasional travel may be required for mediations, arbitrations, depositions, trials, audits, training, vendor meetings, and other business-related activities

Personal Protective Equipment (PPE) Requirements:

• To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a possibility and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Requirements - Required and/or Preferred

Education, Certifications, and Licenses:

Required:

• Bachelor’s Degree in Risk Management, Insurance, Business Administration, Occupational Safety, Occupational Health, Nursing, Healthcare Administration, Human Resources, or related field
• Relevant experience may be substituted for required education

Preferred:

• Master’s Degree in Business Administration, Risk Management, Occupational Safety, Public Health, Healthcare Administration, Law (JD), or related field
• ARM - Associate in Risk Management
• AIC - Associate in Claims
• INS - Certificate in General Insurance
• CRIS - Construction Risk and Insurance Specialist
• CPCU - Chartered Property Casualty Underwriter
• OSHA 1904 Record Keeping Standard

Essential Qualifications:

• 5+ years of progressive leadership experience in occupational health, workers' compensation, claims management, risk management, clinic operations, or a related field
• Experience overseeing occupational health programs, clinic operations, vendor-managed healthcare services, or employee case management programs
• Experience supporting return-to-work, transitional duty, and accommodation processes
• Experience managing external vendors, healthcare providers, TPAs, or insurance partners
• Proven experience managing general liability, workers’ compensation, builder’s risk, pollution/environmental, and property claims
• Familiarity with OSHA regulations and safety compliance in an industrial environment
• In-depth knowledge of insurance policies, claim processes, legal documentation, and TPA management
• Strong skills in loss analysis, trend identification, and risk mitigation planning
• Proficient in Microsoft Office Suite, risk management systems (e.g., RMIS), and digital claims platforms
• Effective interpersonal, negotiation, and conflict-resolution skills
• Exceptional written and verbal communication and the ability to present complex information clearly
• Demonstrated ability to manage multiple priorities, projects, and stakeholders in a high-pressure environment
• Strong judgment and analytical thinking in high stakes claim and litigation scenarios
• Must have working-level knowledge of the English language, including reading, writing, and speaking English
• Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)

Preferred Qualifications:

• 7+ years of progressive experience in insurance claims management, risk management, or a related field
• Industry experience in battery manufacturing, construction, chemicals, or environmental sectors
• Prior people leadership experience or cross-functional team coordination strongly preferred
• Experience in guiding or mentoring junior risk or claims personnel
• Experience with insurance renewal processes, broker relations, and cost allocation modeling

Physical Demands:

Physical Activities: Percentage of time (equaling 100%) during the normal workday the employee is required to:

• Sit: 40%
• Walk: 30%
• Stand: 30%

Required Lifting and Carrying:Rare (<1%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%)

For this position, the required frequency is:

• Up to 10 lbs.: Occasional
• Up to 20 lbs.: Occasional
• Up to 35 lbs.: Occasional
• Team-lift only (over 35 lbs.): Occasional

Benefits & Perks - What's In It For You:

Panasonic Energy prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
• Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
• Annual Bonus Program - Opportunity for an annual performance-based bonus.
• On-site Food Options: Several on-site cafes, plentiful snack and beverage kitchens, revolving on-site vendor visits and employee events.

Where You'll Be:

For our onsite roles, Panasonic Energy is committed to fostering an ideal working environment that goes beyond the conventional. We understand the significance of moments that matter in your onsite experience, and we prioritize creating a workspace that not only promotes productivity but also ensures a fulfilling and positive work atmosphere. Join us at Panasonic Energy, where your onsite presence is valued, and we strive to make each moment count in your professional journey.

Who We Are:

Meet Panasonic Energy! At Panasonic Energy, you'll do work that matters as we are dedicated to transforming the world through the acceleration of sustainable energy. By producing safe, high-quality lithium-ion batteries, you become part of a team that plays a crucial role in creating technologies that move us.

Our journey began in 2017, and now, as the world's largest lithium-ion battery factory, we are expanding operations to De Soto, Kansas, providing you with the opportunity to experience career growth in more ways than one.

As an innovative thinker, you'll thrive here, as we continually push the boundaries of lithium-ion battery technology and production capabilities to enhance efficiency and performance in EVs.

Being part of Panasonic Energy means positively contributing to society, aligning with our commitment to building a better world through sustainable energy solutions.

We care about what you care about, fostering an environment where your contributions make a meaningful impact on the future of energy and transportation. Join us and be part of a team that values your work, encourages innovation, and actively contributes to a positive societal impact.

In addition to an environment that is as innovative as our products, we offer competitive salaries and benefits.

We Take Opportunity Seriously:

At Panasonic Energy, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, submit your application!

Supplemental Information:

Pre-employment drug testing is required.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.

Thank you for your interest in Panasonic Energy Corporation of North America.

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