Office Worker

Office Assistant – Small Business
Location: Jamestown, Rhode Island

We are a small, established business in Jamestown looking for a friendly, dependable, and organized Office Assistant to join our team. This position is ideal for someone who enjoys working with customers, staying organized, and helping keep a small busy office running smoothly.

Responsibilities

• Answer incoming phone calls in a friendly and professional manner

• Speak with customers and assist with basic questions

• Schedule service calls and appointments

• Coordinate daily job schedules for technicians

• Enter and maintain customer information

• Perform basic QuickBooks tasks, including invoicing, payments, and record keeping

• Assist with accounts receivable and customer billing

• Maintain organized office records and paperwork

• Communicate with technicians regarding schedules and customer needs

• Handle general office and administrative duties as needed

Qualifications

• Friendly and professional phone manner

• Strong organizational and communication skills

• Comfortable working with computers and learning new programs

• QuickBooks experience preferred

• Able to multitask and prioritize in a busy small-business environment

• Dependable, punctual, and detail-oriented

• Customer service or office experience is a plus

• Able to work independently while also being part of a small team

What We’re Looking For

We’re looking for someone who takes pride in their work and understands that in a small business, everyone works together to get the job done. The right person will be comfortable talking with customers, keeping schedules organized, handling day-to-day office responsibilities, and jumping in to help when needed.

Interested?
Please send your resume along with a brief introduction telling us about your office, customer service, scheduling, or QuickBooks experience.