Office Support Specialist - Streets & Stormwater

Office Support Specialist - Streets & Stormwater

Salary

$18.66 - $27.05 Hourly

Location

Street Department, 1701 W. League City Parkway League City, TX

Job Type

Full Time

Job Number

FY202600194

Department

Streets & Stormwater

Opening Date

10/20/2026

FLSA

Non-Exempt

Max Number of Applicants

100

• Description
• Benefits
• Questions

Job Description

Performs day to day administrative, clerical and customer service functions in an efficient and timely manner.

Job Functions

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs a variety of clerical and customer service duties by providing administrative support to the Department staff, and assisting in the administration of the standard operating policies and procedures of the department.

• Uses customer service skills to establish and maintain effective working relationships with other employees, officials, and all members of the general public.

• Operates computer to facilitate letters, reports, memos, invoices, purchase orders, credit card settlements, and other documents as directed.

• Prepares and maintains various Department reports; compiles daily, monthly, and annual statistics.

• Maintains Department files, and assists in researching information from the files.

• Opens, sorts, and distributes incoming mail.

• Answers and screens incoming calls, and takes messages for all staff members.

• Greets visitors at the office and directs them to the appropriate staff member.

• Performs data entry on the computer.

• Makes copies as needed.

• Performs all other related duties as assigned.

• For Animal Care Center, the following additional duties are required:

• Work collaboratively with the Animal Care Technician team to provide excellent customer service during all pets and potential adopters introductions

• Greeting all customers and assisting with the new online customer tracking database

• Answer phone calls and assist the public with a friendly, helpful demeanor

• Learn and utilize shelter database software

• Reviewing applications, counseling, processing adoptions and educating adopters about their pet's needs

• Scheduling all spay and neuter appointments for animals in the shelter and calling for appointment reminders

• Assist with morning cleaning/decluttering of offices, break room, and hallways

• Process all Home-to-Home submissions including follow-up phone calls and emails

• Follow-up on all adoptions and assist the adopters as needed

• Submit Science Diet weekly and monthly reports

• Responding to assigned email inbox(es)

• Maintain personal appearance and behavior that meets the expectations of LCAC's mission, values, and relationship with the community, including clients, volunteers, employees, supporters, and animals

• Provide support in other areas or collective tasks as needed

• Conduct any related tasks as assigned by the department manager

• Must demonstrate a positive and cooperative attitude toward all staff and citizens

• Must be able to work a flexible schedule, including holidays and weekends

• For Parks Recreation, the following additional duties are required:

• Assign and coordinate facility and park rental reservations

• Prepare schedules for weekly events and programs

• Responsible for processing all facility rental contracts and coordinating schedules for key staff members

• Serve as liaison to the Athletic Sports Organizations, coordinating facility use schedules and ensuring all contracts are completed and up to date

• Coordinate all 501 c 3 non-profit events and rentals

• Coordinates all rentals and programs before, during and after each event. Serves as point of contact for all on-site staff at Hometown Heroes Park and at off-site parks and facilities as needed for questions or concerns

• For Streets, Stormwater and Traffic, the following additional duties are required:

• Answer phones, route calls and/or take messages

• Maintain the 311 CivicPlus Database

• Maintain Daily Call Log

• Maintain Contractor Sidewalk Repair List

• Maintain In House Sidewalk & Curb Repair List

• Maintain Streetlight Correspondence/Spreadsheet

• Process Purchase Cards statements

• Create and Close Code Enforcement Work Orders for Vegetation and Rapid Response

• Work with Uniform Contractor to ensure employee uniforms and cleaned and returned weekly

• Enter Department Monthly Performance Measures on Spreadsheet

• Set Up Interviews and Create Interview Packets for Potential New Employees

• Maintain Supervisor Weekly Goals Bulletin

• Scan Street Department and Stormwater Department Daily Work Orders/Vehicle Sheets

• Work Hazardous Waste Events twice a year as part of the trash contract

• Liaison for Trash Complaints from Residents

• Complete various tasks that arise

Qualifications

• High School Diploma or GED.
• At least six months experience in customer service and performing administrative duties.

Supplemental Information

Knowledge of:

• Microsoft Windows and Microsoft Office software.

Skill in:

Ability to:

• Follow verbal and written instructions.
• Communicate effectively verbally and in writing.
• Maintain confidential information.
• establish and maintain working relationships with Department co-workers, other City employees, and the public

Full-time employees are eligible to participate in our standard benefits program which includes:

• Vacation leave accruals at the rate of 3.33 hours per pay period x 24 pay periods;
• Paid holidays that are determined on an annual basis;
• Employee paid medical, dental, vision, and life insurance programs paid for by the City; (Effective on first day of the month after your hire date - family benefits are available and require premiums paid by the employee).
• TMRS retirement plan that requires a mandatory employee contribution of 7% of gross earnings. The City matches this contribution at a rate of 2 to 1

01

Do you have a high school diploma, GED or high education?

• Yes
• No

02

Do you have at least six months experience in customer service and performing administrative duties?

• Yes
• No

Required Question

Employer City Of League City

Address 300 W Walker St.

League City, Texas, 77573

Phone 281-554-1000

Website http://www.leaguecitytx.gov