Office Support Specialist II 2026-02588

Office Support Specialist II 2026-02588

Salary

$25.21 - $28.01 Hourly

Location

Douglas, WY

Job Type

Permanent Full-time

Job Number

2026-02588

Department

Attorney General

Division

LEA

Opening Date

10/23/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BAAS06

• Description
• Benefits
• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Law Enforcement Academy, under the Attorney Generals Office, seeks qualified applicants for an Office Support Specialist II. This position performs a wide range of general and agency-specific office and administrative tasks for the Training Section of the Academy in accordance with established guidelines and procedures. The position requires a person who is detail-oriented, self-directed, and easily applies critical thinking processes.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE! Click here for detailed information, or you can watch this short video to learn about our benefit package!.

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Human Resources Contact: Jennifer Erickson / 307-275-1460 / jennifer.erickson1@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed in the job level.

• Manages the day-to-day and complex processes of receiving and processing all student applications to attend training. Sends confirmation notifications for accepted students. Oversees the data input to major database fields. Disseminates equipment and supply lists to students and agencies.
• Communicates regularly with all guest instructors for each of the training courses through telephone, e-mail, and written correspondence. Makes schedule recommendations based on the needs of staff and guest instructors; produces, updates, and distributes all training schedules. Assists in the formal development of contracts/agreement letters for guest instructors. Responsible for sending out confirmation letters to all guest instructors for the scheduled training courses.
• Agency contact for providing graduation student information. Gathers/calculates the scores for graduation honors/awards. Maintains databases, inventory, and supplies associated with training courses. Responsible for the production, maintenance, and distribution of all printed and digital training resource materials for training courses.
• Completes training course reports and student evaluations. Responsible for checking spelling/grammar on all instructor comments for the student evaluations. Manages the archiving and retrieval of all training documentation. Responsible for collecting, filing and archiving all course training records and materials for training courses. Applies for instructor certifications and completes the necessary accreditation reports for P.O.S.T. for all training courses.
• Gathers the examination statistics report of all examinations given to students. Tracks consistent problem questions for each training course in an Excel spreadsheet and forwards it to the Training Manager for review. Provide training and support for other staff who act as a "back-up" in this area of responsibility.
• Assists in handling phone and walk-in traffic into the Academy Office as needed. Covers various shortages within the office section due to leave requests, emergencies, etc. Responsible for maintaining the mailing list database for the Academy by updating guest instructors contact information.
• Provides training and monitors the work of the Office Assistant position to ensure the office section is operating properly and tasks are completed.
• Manages the Academy Clothing Canteen. Tracks and orders inventory. Open the store for students and guests of the Academy. Maintain cash flow and submit deposits to the Attorney Generals Finance Officer.
• Provide applications and information to students enrolling in the Pre-Service program. Produces and provides the Basic Training Supervisor with selection packets for candidates. Organizes and maintains all records related to the Pre-Service program.
• Produces statistical information, scores, awards, graduation programs, and various other documents using Microsoft Access, Microsoft Excel, and Microsoft Word.
• Resolves problems and makes recommendations for improvements.
• Responds verbally and/or in writing to requests for information.
• Provides customer service to customers, clients, and staff and acts as a resource and explaining rules and procedures to co-workers, customers, and/or clients.
• Performs administrative duties requiring considerable judgment, which may involve fiscal, human resources, or other specific program areas.
• Refers customers to appropriate supportive service agencies.
• Evaluates information for accuracy.
• Ensures the procurement process is managed appropriately and according to established procedures.

Qualifications

PREFERENCES:

Preference may be given to applicants with experience in Business Office Communications.

KNOWLEDGE:

• Knowledge and ability to use Windows-based computer functions related to the importation, exportation, organization, and maintenance of information.
• Knowledge and ability to use Microsoft Access and Word.
• Knowledge and ability to use Google Gmail, Google Calendar, and Docs.
• Knowledge and ability to utilize Blackboard LMS software and Acadis Training database.
• Knowledge and ability to efficiently organize and maintain a variety of written documentation.
• Knowledge of techniques for providing a high level of customer service.
• Ability to communicate clearly and effectively.
• Ability to proofread and make grammatical and spelling corrections to documents and records.
• Ability to utilize Microsoft Excel proficiently to include the use of formulas and data tools.
• Ability to work consistently at a rapid pace with a high level of accuracy under deadlines and heavy workloads.
• Ability to work independently to prioritize tasks, anticipate needs, and problems.

MINIMUM QUALIFICATIONS:

Education:

Associates Degree (typically in Business)

Experience:

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt
• The successful applicant is required to pass a background investigation

Supplemental Information

015-Attorney General - Wyoming Law Enforcement Academy

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming Total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resources Contact: Jennifer Erickson / 307-275-1460 / jennifer.erickson1@wyo.gov

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(BAAS06)How many years of relevant work experience or transferable skills do you have related to the job

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than two (2) years of relevant experience.
• Two (2) or more years of relevant experience.

04

(AA) Describe your relevant experience in the box below.

05

Are you a current employee of the Wyoming Law Enforcement Academy?

• Yes
• No

06

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

07

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

08

(A) Where did you hear about this opportunity?

• Government jobs www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

09

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

10

(A) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.

11

(A1) If you selected Other, please tell us where you heard about this opportunity.

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm