Office Supervisor 10; Mail Operations

State of Michigan

  • Dimondale, MI
  • 2 days ago
  • $26.57–$36.33 Per Hour

Highlights

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Duties include establishing unit goals, creating performance metrics, ensuring quality and accuracy of the tasks performed, setting priorities and directing the work of full-time and temporary employees to ensure timely processing of mail.

Numbers & Facts

LocationDimondale, MI
Salary$26.57–$36.33 Per Hour

Description

Office Supervisor 10; Mail Operations

Salary

$26.57 - $36.33 Hourly

Location

Dimondale, MI

Job Type

Permanent Full Time

Job Number

2701-27-11-2

Department

Treasury

Opening Date

10/23/2026

Closing Date

11/6/2026 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

  • Description
  • Benefits
  • Questions

Job Description

This position is the first line supervisor of the Mail Operations Unit, supervising activities of processing high volumes of U. S. Postal Service (USPS) mail, for Treasury staff.

Duties include establishing unit goals, creating performance metrics, ensuring quality and accuracy of the tasks performed, setting priorities and directing the work of full-time and temporary employees to ensure timely processing of mail.

This position is also responsible for creating processes, writing procedures, communicating daily with business partners, and performing supervisory duties, e.g. time and attendance, leave approvals, performance reviews, and disciplinary action, if necessary.

This position will work closely with the Data Operations supervisor on interconnected processes, cross training between units, backlogs and timely completion of work. This position must promote and maintain an environment conducive to quality improvements, and that encourages employee input and teamwork.

Facility, Mail, and Data Operations is comprised of a motivated, hard-working, and inclusive team. If this position sounds like a good fit for you, and you are interested in joining our team, click on the link below to learn more.

View the Office Supervisor 10 Position Description.

View the Office Supervisor Job Specification.

Treasury Careers - Learn more about why Treasury is a Great Place to Work!

Required Education and Experience

Education

Educational level typically acquired through completion of high school.

Experience

Four years of office experience involving administrative support office practices, including two years equivalent to an E7-level administrative support worker.

Additional Requirements and Information

Please attach a cover letter and detailed resume to your application. (Failure to do so may result in your application being screened out.)

All work must be performed in the state of Michigan. To perform the duties and responsibilities of this position, all work must be performed in Michigan. If you currently reside outside of Michigan, you must commute to Michigan to perform the responsibilities and duties of this position at your assigned official work location.

On-Site Work. This position is not remote work eligible as duties are required to be done onsite.

E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S,

Interviews. Interviews may occur virtually using Microsoft Teams. No prior experience with Teams is necessary. Instructions and tips will be provided to all candidates scheduled for an interview using Microsoft Teams.

Fingerprints. This position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

AI. The use of artificial intelligence (AI) software is prohibited. If it is substantiated that AI was used in the process, your application may be removed from consideration.

Note: Submitting an application for this position does not guarantee you will be contacted for further consideration. Only applicants selected for an interview will be notified of the results. All applicants may monitor the status of their application through their NEOGOV profile.

The Michigan Department of Treasury is proud to be recognized at the Gold Level as a Veteran-Friendly Employer.

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.

Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

OFFCSPV - Do you possess at least an educational level typically acquired through the completion of high school?

  • Yes
  • No

02

OFFCSPV1/2 - Do you possess at least four years of office experience involving administrative support office practices, including at least two years equivalent to an E7-level administrative support worker?

  • Yes
  • No

03

How many years of experience do you have interacting with customers to monitor trends and implement solutions to enhance the customer service experience?

  • None to less than one year
  • One to two years
  • Two to three years
  • Three to four years
  • Five years or more

04

Please describe your experience interacting with customers to monitor trends and implement solutions to enhance the customer service experience. If you have no experience, please respond N/A.

05

How many years of experience do you have writing procedures, policies and workflows?

  • None to less than one year
  • One to two years
  • Two to three years
  • Three to four years
  • Five years or more

06

Please describe your experience writing procedures, policies and workflows. If you have no experience, please respond N/A.

07

How many years of experience do you have in a high-volume mailroom setting or mail handling role requiring speed and accuracy to meet customers deadlines?

  • None to less than one year
  • One to two years
  • Two to three years
  • Three to four years
  • Five years or more

08

Please describe your experience in a high-volume mailroom setting or mail handling role requiring speed and accuracy to meet customers deadlines. Also include the average number of pieces of mail you were responsible for daily. If you have no experience, please respond N/A.

09

How many years of experience do you have supervising multiple staff to achieve departmental goals and objectives?

  • None to less than one year
  • One to two years
  • Two to three years
  • Three to four years
  • Five or more years

10

Please describe your experience supervising multiple staff to achieve departmental goals and objectives. If you have no experience, please respond N/A.

11

How many years of experience do you have leading employees by clearly communicating expectations to improve productivity?

  • None to less than one year
  • One to two years
  • Two to three years
  • Three to four years
  • Five or more years

12

Please describe your experience leading employees by clearly communicating expectations to improve productivity. If you have no experience, please respond N/A.

13

Professional references are required to be considered for this position. Acceptable references include current or recent supervisors. Individuals in higher level positions responsible for overseeing and directing work may be considered. Have you provided at least 3 acceptable professional references either in the application or as an attachment?

  • Yes
  • No

14

Did you attach your cover letter and detailed resume to your application? (Failure to do so may result in your application being screened out.)

  • Yes
  • No

15

To perform the duties and responsibilities of this position, all work must be performed in Michigan. Do you understand and agree to this requirement?

  • Yes
  • No

16

Do you understand this job requires working onsite and is not eligible for remote work?

  • Yes
  • No

17

From the options below, which accurately describes your current employment status? (A current State employee works for an actual State Department, such as Department of Corrections (DOC) or Department of Transportation (MDOT), etc.)

  • Not a State of Michigan employee (I have never been employed by the State)
  • A current Michigan Department of Treasury employee
  • A current State of Michigan (non-Treasury) employee
  • A previous State of Michigan employee

Required Question

Employer State of Michigan

Department Treasury Address TreasuryOHR@michigan.gov

430 West Allegan Street

Lansing, Michigan, 48922

Phone 517-335-7508

Website https://www.michigan.gov/treasurycareers

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