Office Specialist- Reception

City of Chesapeake VA

  • Chesapeake, VA
  • 3 days ago
  • $37,562–$56,008 Per Year

Highlights

Working Title of Vacant Position Office Specialist- Reception Job Type Full Time Posting Type Public Number of Vacancies 1 Department CHES INT BEHAV HEALTHC Division CIBH MENTAL HLTH SVC Requisition Number 2026385 Number of hours worked per week 40 Work Schedule. Vocational/Educational Requirement: Requires a high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.

Numbers & Facts

LocationChesapeake, VA
Salary$37,562–$56,008 Per Year

Description

Position Details

Position Information

Working Title of Vacant Position Office Specialist- Reception Job Type Full Time Posting Type Public Number of Vacancies 1 Department CHES INT BEHAV HEALTHC Division CIBH MENTAL HLTH SVC Requisition Number 2026385 Number of hours worked per week 40 Work Schedule

Monday-Friday: 8:00am-5:00pm with 1hr lunch.

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location Chesapeake, VA Position Driving Requirement N - Never Pay Grade GE03 Pay Basis Semi-Monthly Advertised Salary

Starting Salary: $37,562 - $56,008

Starting salary depends on experience and qualifications.

Job Description

Front Office-Clerical Support

At Chesapeake Integrated Behavioral Healthcare (CIBH), we are committed to providing high-quality healthcare a compassionate and patient-centered environment that reflects the City of Chesapeake's CARE standards: Courteousness, Attentiveness, Responsiveness, Empowerment, and Stewardship! As the first point of contact for the people we serve, your role is to provide exceptional front-office support while maintaining a welcoming and efficient environment. If you have a passion for helping others and enjoy working in a fast paced setting, we would love to meet you.

Duties will include:

  • Greet Visitors and assist in directing them to the appropriate areas.
  • Schedule appointments for a team of physicians, nurse practitioners, and clinical staff
  • Manage the check-in and check-out process
  • Collect co-payments and reconcile receipts daily for city deposit
  • Utilize multi line phone system to assist callers or route calls to the appropriate party
  • Assist with staff and client inquiries and resolve issues in a timely and empathetic manner
  • Provide assistance in other areas as needed.
  • Other duties as assigned

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.

Required Qualifications

Vocational/Educational Requirement: Requires a high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field.

Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support.

Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Prior Experience in a Medical Front Office

Previous Experience using an electronic health record

Posting Detail Information

Job Open Date 08/06/2026 Job Close Date 08/13/2026 Open Continuous No Special Instructions to Applicants

This position is located at 224 Great Bridge Blvd, Chesapeake, VA.

Please ensure that all employment history listed on the application and resume is identified as either Full or Part time.

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Rarely- Less than 1 hour per week. Sitting Continuously- 2/3 or more of the time. Walking Occasionally- Up to 1/3 of the time. Lifting Rarely- Less than 1 hour per week. Lifting Amount Exerting up to 20 lbs Carrying Rarely- Less than 1 hour per week. Carrying Weight Exerting up to 20 lbs Pushing/Pulling Rarely- Less than 1 hour per week. Pushing/Pulling Weight Exerting up to 20 lbs Reaching Occasionally- Up to 1/3 of the time. Handling Continuously- 2/3 or more of the time. Fine Dexterity Continuously- 2/3 or more of the time. Kneeling N = Never Crouching Never- Never occurs. Crawling Never- Never occurs. Bending Occasionally- Up to 1/3 of the time. Twisting N = Never Climbing Rarely- Less than 1 hour per week. Balancing Never- Never occurs. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Rarely- Less than 1 hour per week. Machines, Tools, Equipment and Work Aids Used

office equipment: telephone, copier, fax, scanner,

Protective Equipment Required

None is required

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases S = Seasonally Physical Danger or Abuse M = Several Times Per Month Other If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust N = Never Extreme Temperatures N = Never Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Occasionally- Up to 1/3 of the time. Emergency Situations Occasionally- Up to 1/3 of the time. Frequent Change of Tasks Occasionally- Up to 1/3 of the time. Irregular Work Schedule/Overtime Rarely- Less than 1 hour per week. Performing Multiple Tasks Simultaneously Occasionally- Up to 1/3 of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Frequently- From 1/3 to 2/3 of the time. Noisy/Distracting Environment Occasionally- Up to 1/3 of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Supervisor-other clerical professionals

Professional References

Professional References

Please provide contact information for professional references.

Minimum Requests 0 Maximum Requests 4

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Transcripts

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