Office Services Specialist

The role includes mail and package processing, high-volume printing, shipping and receiving, office supply support, equipment troubleshooting, and occasional assistance with meetings, deliveries, and company events. We are seeking an Office Services Specialist to support mailroom, print center, shipping, and general office operations for a busy professional environment in Troy, Michigan.

OFFICE SERVICES SPECIALIST
Location: Troy, MI
Pay: $20.00-$20.70/hour
Schedule: Monday-Friday, 8:00 AM-4:30 PM
Hours: 40 hours per week
Assignment: Contract | August 24, 2026-November 28, 2026
Work Environment: 100% Onsite
We are seeking an Office Services Specialist to support mailroom, print center, shipping, and general office operations for a busy professional environment in Troy, Michigan.
This is a hands-on position ideal for someone with mailroom and/or print center experience who is organized, dependable, comfortable working with office equipment, and enjoys providing excellent internal customer service. The role includes mail and package processing, high-volume printing, shipping and receiving, office supply support, equipment troubleshooting, and occasional assistance with meetings, deliveries, and company events.
WHAT YOU'LL DO

• Receive, sort, and distribute incoming mail, interoffice correspondence, packages, and deliveries.
• Prepare outgoing mail and packages using USPS, UPS, FedEx, and other carrier systems.
• Meter outgoing mail and ensure correct postage and mailing classifications.
• Process large and special mailings using folding, inserting, and related mailroom equipment.
• Complete production printing requests using Fiery or comparable print software.
• Operate high-volume printers, copiers, and finishing equipment.
• Perform basic troubleshooting and routine maintenance on printers, copiers, postage meters, and other office equipment.
• Monitor print and office supply inventory and coordinate replenishment as needed.
• Enter, update, and close equipment service requests using systems such as ServiceNow.
• Assist with conference room setup, furniture arrangements, and basic AV equipment troubleshooting.
• Prepare and transport materials, displays, signage, and promotional items for company events.
• Assist with office moves, including moving and reconnecting computers and peripherals.
• Verify incoming shipments against packing slips and purchase orders.
• Support inventory counts, warehouse activities, and material handling as needed.
• Maintain confidentiality and follow HIPAA, workplace safety, and company procedures.

WHAT WE'RE LOOKING FOR

• High school diploma or equivalent required.
• At least 1 year of clerical, mailroom, office services, shipping/receiving, or related experience.
• Mailroom experience strongly preferred.
• Print center or high-volume printing experience strongly preferred.
• Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
• Comfortable operating printers, copiers, postage equipment, and other office machinery.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Professional verbal and written communication skills.
• Customer-service mindset and willingness to assist multiple departments.
• Ability to stand, walk, bend, lift, and carry throughout the workday.
• Ability to lift and move materials weighing up to 50 pounds.
• Valid Michigan driver's license and safe driving record.

PREFERRED QUALIFICATIONS

• 2+ years of print center or production printing experience.
• Experience with Fiery print software or similar production printing platforms.
• Experience with UPS, FedEx, USPS, or other shipping systems.
• Familiarity with ServiceNow or another service-ticketing system.
• Associate degree is a plus but not required.

POSITION DETAILSThis is a fully onsite position in Troy, MI, working Monday through Friday from 8:00 AM to 4:30 PM. The position involves a combination of office, mailroom, and print center responsibilities, with occasional warehouse, delivery, or offsite event support.
Candidates should be comfortable with a physically active workday and occasional schedule adjustments or overtime during high-volume periods.Pay: $20.00-$20.70 per hour
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