Office Services Specialist

Prepares e-courtroom equipment (digital FTR recorder, white noise machine, electronic presentation equipment, electronic fingerprint equipment etc.) for use during hearing;coordinates the use of and runs equipment during hearing and troubleshoots technical issues. Performs critical data entry of hearing outcomes and results into the court system (iCIS) in real time to maintain updated data, modify existing records, or initiate court ordered actions.

JOB DESCRIPTION
Position Title: Office Services Specialist
Location: Phoenix, AZ - 100% Onsite
Expected Duration of Project: 1 year contract
1st shift / M-F / 8-5 Tentative

Skills Required
Skill In:

• Effectively and professionally communicating verbally and in writing to convey information effectively and appropriately based on audience, including providing directives to large groups of people
• Utilizing the following programs and equipment;Microsoft Outlook, Word, & Excel;iCIS, OnBase, eFile, multi-line telephone system, copy machine, e-courtroom equipment, and fax machine
• Critical thinking and evaluating information to determine the best solution

 
Ability To:

• Perform work tasks with attention to detail
• Establish and maintain effective working relationships with others
• Make sound decisions in accordance with regulations, policies and procedures
• Ability to prioritize tasks and re-prioritize tasks based on importance and time sensitivity

 
Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required;employees will be required to perform other related duties as assigned.)

• Interacts directly with the public, attorneys, case managers, court staff, outside agency staff, court interpreters, MCSO deputies, and court security
• Prepares the courtroom for hearings, coordinates courtroom actions with Courtroom Clerk, and manages the courtroom during proceedings maintaining order and integrity of the court process
• Prepares e-courtroom equipment (digital FTR recorder, white noise machine, electronic presentation equipment, electronic fingerprint equipment etc.) for use during hearing;coordinates the use of and runs equipment during hearing and troubleshoots technical issues
• Assist victims and the State during proceedings
• Utilizes court system (iCIS) check-in and printed calendar to determine whether case parties are present, obtain additional information needed for court from litigants, communicate cases called with Judicial Officer
• Prepares files for the court, distributes the court calendar, reviews files for missing information and court readiness, reviews motions for accuracy and compliance with rules of procedure;contact parties for missing information
• Assists with case processing, setting hearings, and providing hearing dates during court proceedings
• Performs critical data entry of hearing outcomes and results into the court system (iCIS) in real time to maintain updated data, modify existing records, or initiate court ordered actions
• Works collaboratively with other divisions to offer assistance in times of need, emergency situations, and as scheduled
• Assists the Judicial Officer and Judicial Assistant with the calendar & other assignments by request

 
Experience Required:

• Three (3) years of progressively responsible administrative experience, preferably in a court or legal environment, or other experience that would demonstrate possession of the required knowledge and abilities

 
OR Combined Education and Experience Qualifications:

• An equivalent combination of post-secondary education may substitute on a year-for-year basis

 
Education:

• High School diploma or GED