Office Services Coordinator, Grade N16

Montgomery County, Maryland

  • Rockville, MD
  • 3 days ago
  • $59,237–$79,986 Per Year

Highlights

The Management Services Division (MSD) serves as an advisory function to employees, the Director, and the Senior Management Team in the Department of Correction and Rehabilitation (DOCR) and implements performance accountability programs and general management practices. Prior to a promotional appointment within DOCR, the selected individual must answer the Prison Rape Elimination Act (PREA) questions and submit to a criminal history check to comply with the Prevention Planning on Hiring and Promotion Decisions (115.17, 115.117, 115.217, 115.317).

Numbers & Facts

LocationRockville, MD
Salary$59,237–$79,986 Per Year

Description

Office Services Coordinator, Grade N16

Salary

$59,237.00 - $92,718.00 Annually

Location

22880 Whelan Ln Boyds MD 20841 USA

Job Type

Permanent

Job Number

2026-00636

Department

Correction and Rehabilitation

Division

COR 42 MSD Management Services Division

Opening Date

10/19/2026

Closing Date

10/26/2026 11:59 PM Eastern

FLSA

Non-Exempt

  • Description
  • Benefits
  • Questions

About the Position

Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $59,237 to $79,986, based on the candidate's qualifications and experience.

WHO WE ARE

The Montgomery County Department of Correction and Rehabilitation (DOCR) is a civilian agency managed by professionals in the correctional field. The Management Services Division (MSD) serves as an advisory function to employees, the Director, and the Senior Management Team in the Department of Correction and Rehabilitation (DOCR) and implements performance accountability programs and general management practices. The division is composed of Budget, Procurement and Contracts, Employee Health, Welfare and Safety, Fiscal Management, and Human Resources.

WHO WE ARE LOOKING FOR

The Management Services Division is seeking an experienced and skilled individual to work as an Office Services Coordinator. The MSD Office Services Coordinator provides administrative assistance for many of the sections in the Management Services Division, such as Procurement, Financials, Budgeting, Human Resources, Employee Support Unit, Health, Safety and Employee Welfare, etc.

The selected individual will be responsible for providing administrative assistance in a high-demand, multi-task-oriented working environment. The incumbent in this position needs to demonstrate the ability to deal tactfully and equitably with people. Effectively communicate with a diverse population of clients while establishing and maintaining effective working relationships with representatives of various public safety organizations, private organizations, and the general public. The employee must have the ability to attend meetings or perform other assignments at locations outside of the office as needed. A County vehicle will be provided as necessary.

This position is located with the administrative area of the Montgomery County Correctional Facility in Boyds, Maryland.

What Youll Be Doing

The person in this position will primarily work with the workers' compensation, light duty, and safety committee under the direction of the Health, Safety, and Welfare administrator and will work with the Risk Management and Procurement administrator, updating contracts using templates, tracking contracts and certificates of insurance, etc.

  • The incumbent will be responsible for setting up and maintaining files, including archive files.
  • Arranging meetings and managing calendars.
  • Preparing a variety of documents such as letters, memoranda, and spreadsheets using Microsoft Office Suite.
  • Attending meetings and providing summary notes for distribution.
  • Assisting with the coordination of department- and county-sponsored events.
  • Entering data in ERP-Oracle to process invoices.
  • Creating requisitions and running various reports.
  • Purchasing items using a P-card.
  • Assisting with financial and administrative functions relating to the DOCR fleet of vehicles.
  • Updating various databases.
  • Delivering and/or picking up items from the County's central mail room.
  • Making recommendations for office automation.

Minimum Qualifications

Experience: Four (4) years of progressively responsible office support experience.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: An equivalent combination of education and work experience may be substituted.

Prior to appointment, the selected applicant must successfully complete a comprehensive background investigation, medical review, and a drug/alcohol screen.

Applicants are encouraged to carefully read the substance abuse disqualification for this position prior to applying. Please click or copy and paste the following link: https://dsd.maryland.gov/regulations/Pages/12.10.01.22.aspx

Prior to a promotional appointment within DOCR, the selected individual must answer the Prison Rape Elimination Act (PREA) questions and submit to a criminal history check to comply with the Prevention Planning on Hiring and Promotion Decisions (115.17, 115.117, 115.217, 115.317). This is a requirement to meet Federal law and audit standards.

The selected candidate must be able to receive certification from the State of Maryland to complete criminal record checks. Certification in fingerprinting, METERS, and Oracle must be obtained within the first three months of being in the position.

Preferred Criteria, Interview Preferences

  • Experience working with FMLA policies, procedures, and processes.
  • Experience with workers' compensation procedures and processes.
  • Experience working with and processing confidential data.
  • Knowledge or experience in methods, principles, and techniques associated with research, data collection and reconciliation, and report writing.
  • Experience analyzing and reviewing data.
  • Experience at an intermediate or advanced level using Outlook, Word, and basic to intermediate level using Excel, Access, and PowerPoint. Navigating the internet at an advanced level.
  • Knowledge or experience in inputting, navigation, and report generation in Oracle.
  • Experience providing multiple administrative functions or support in a time-sensitive environment requiring confidentiality.
  • Experience providing administrative support to multiple people within an organization and/or work unit.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

01

What is your highest level of completed education?

  • N/A
  • High School/GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Juris Doctor
  • Doctorate

02

MQ Question COMMUNICATIONS EQUIPMENT TECHNICIAN I (003424)

How many years do you have of technical experience (i.e., at the journey level) in the installation, testing, maintenance and repair of radio communications equipment, specifically with experience in VHF and UHF FM mobile radio systems?

  • Less than 1 year or No Experience
  • 1 Year Experience
  • 2 Years Experience
  • 3 Years Experience
  • 4 Years of Experience
  • 5+ Years of Experience

03

Do you have experience working with FMLA policies, procedures, and processes?

  • Yes
  • No

04

Do you have experience with workers' compensation procedures and processes?

  • Yes
  • No

05

Do you have experience working with and processing confidential data?

  • Yes
  • No

06

Do you have knowledge or experience in methods, principles, and techniques associated with research, data collection and reconciliation, and report writing?

  • Yes
  • No

07

Do you have experience analyzing and reviewing data?

  • Yes
  • No

08

Do you have experience at an INTERMEDIATE or ADVANCED level using Outlook, Word, and basic to intermediate level using Excel, Access, and PowerPoint. Navigating the internet at an advanced level?

  • Yes
  • No

09

Do you have knowledge or experience in inputting, navigation, and report generation in Oracle?

  • Yes
  • No

10

Do you have experience providing multiple administrative functions or support in a time-sensitive environment requiring confidentiality?

  • Yes
  • No

11

Do you have experience providing administrative support to multiple people within an organization and/or work unit?

  • Yes
  • No

Required Question

Employer Montgomery County (MD)

Address 101 Monroe Street

7th Floor

Rockville, Maryland, 20850

Phone 240-777-5000

Website https://www.montgomerycountymd.gov/ohr

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