Office Services Associate

The primary focus of this role is sorting, processing, distributing, and maintaining incoming and outgoing mail while providing excellent customer service. Operate and support office equipment, including printers, copiers, scanners, postage machines, and related equipment.

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Office Services Associate
Mount Pleasant, SC (Onsite)
4 Months (Temp to Hire)
Schedule: M-F, 8:30 AM to 5:30 PM

Overview

We are seeking a Office Services Associate to support daily mailroom and office operations within a professional law-firm environment. The primary focus of this role is sorting, processing, distributing, and maintaining incoming and outgoing mail while providing excellent customer service. The ideal candidate will have strong communication, organization, professionalism, and customer service skills. Mailroom and office equipment tasks can be trained.

Key Responsibilities

• Sort, process, and distribute incoming and outgoing mail and packages.
• Maintain and manage mail stops and ensure timely delivery of mail throughout the office.
• Process and organize documents, packages, and other materials according to established procedures.
• Support shipping and receiving activities, including checking packing slips for accuracy.
• Determine appropriate packing methods and materials for outgoing shipments.
• Provide professional and courteous customer service to attorneys, staff, and office personnel.
• Assist with printing, copying, scanning, and document processing as needed.
• Operate and support office equipment, including printers, copiers, scanners, postage machines, and related equipment.
• Assist with printer fleet support, including basic troubleshooting and identifying equipment issues.
• Provide cross-functional support for hospitality and general office services.
• Utilize computer systems and office software to support document management, cost recovery, and workflow processes.
• Follow instructions and procedures related to mail delivery, document handling, and office services.
• Troubleshoot routine equipment and operational issues and escalate complex problems when necessary.
• Maintain an organized, professional, and customer-focused work environment.
• Handle materials safely and lift packages weighing up to 50 pounds.

Required Qualifications

• High school diploma, GED, or equivalent work experience.
• 1+ year of experience in a legal industry environment is strongly preferred.
• Related mailroom, copy center, print, office services, or hospitality experience is preferred.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Professional demeanor and ability to interact effectively with attorneys, staff, and clients.
• Basic computer skills with proficiency in Microsoft Office Suite.
• Ability to operate and learn printers, copiers, postage machines, and other office equipment.
• Strong organizational and time-management skills.
• Ability to work independently and adapt to changing priorities.
• Strong troubleshooting and problem-solving abilities.
• Ability to read and understand technical information, manuals, and written procedures.
• Knowledge of shipping and receiving procedures.
• Basic knowledge of electronics is preferred.
• and maintain ongoing training requirements.
• Valid driver's license and required auto insurance may be necessary depending on job responsibilities and company policy.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.